Prompt delivery in the date requested Product always good
easy to order and very speedy delivery
The Polar Ice staff are excellent. They're competent, helpful and provide an excellent product and service. I have purchased dry ice for theatrical purposes previously but needed it this time for cold cap treatment during chemotherapy. The staff were compassionate and understanding and Polar Ice were kind enough to give a significant discount for dry ice used for this purpose. We really appreciate that. Also, the product is excellent; very well packaged and always shipped on time.
Dry ice for School Open Day, easy to order online, ordered on Tuesday and had parcel on Thursday. Great price as well.
Very helpful, went the extra mile for us on a very short notice.
Fast efficient delivery The Dry Ice was well packaged to reduce losses as much as possible and was of great quality. Jackie in sales was very helpful in getting my first delivery (hopefully of many) organised for collection at the Depot
Excellent customer service from this company. I received my delivery today as ordered, in time for my holidays tomorrow. I use dry ice to transport medication and this is the second time I purchased from this company. Thank you to Alison and Denise who were wonderful to deal with.
Sorted out super fast delivery for me easily and very helpful and nice customer service thank you
Denise was a great help in helping organise the sample and answering all my questions. Pick up was easy to do with no issues. Clear instructions were provided for collection
Everyone is so friendly.. Always a smile on the phone or in person.. Thank you. It makes a huge difference dealing with a human than an automated service.
Super to deal with
Very fast. It took me less than 30 minutes for me to have the order. I bought the product online. I went to collect it instantly from the depot in Airways Industrial Estate. The parcel arrived frozen and in perfect condition. The dry ice quantity was perfect. The customer service were great. I really recommend it to everyone.
They truly care about the customer and to provide a best service Thanks
Excellent customer support, helped so much with my wife's 1st chemo and helping with cold capping. Thank you!
Great product - super service!
I am purchasing dry ice from polar ice for a cold cap as I go through chemo. Their customer service has been nothing short of amazing. They have been so supportive and helping us through this journey. I can’t thank them enough.
Excellent service. Next day delivery that you can depend on.
Thank you Deniese,for our last moment ordered placed and you helped us at lot by organizing it for collection.
Very easy to communicate with. Quick response to query and gave discount for reusing previous boxes.
Dave Browe
Jan 23,2025Delivery on time, helpful customer service