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PoochPlay

3.0 (70 Reviews)

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PoochPlay is a dog activity tracker with a free mobile app that manages your dog’s complete wellbeing!

Reviews 70

3.0

Out of 5.0

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Katherin Crespo
Sep 06,2019

Love my new Poochplay. Allows me to check that my cocker spaniels are getting enough exercise by my dog walkers. I got free dog walk coupons for Tailster from PoochPlay, which was so cool. I use the extreme bands and you cannot even see the trackers because they are so small.. I can also see how active they are when I’m not at home. Would be even better if I could link it via GPS App - maybe in next version PoochPlay? :)

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Fred Dandle
Sep 06,2019

Brilliant purchase. Helps me keep my dog fit and healthy.

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Alex Müller
Sep 06,2019

Works great. My dog's been wearing this for a short while now and doesn't notice it. The app works fine and shows how active/lazy my dog has been while I was at work.

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Lak Faisal
Sep 05,2019

Saw on ITV this activity tracker. got two of these for our dogs. great product and seems to work quite well. Really light on the collar.

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Varvara Roza
Sep 05,2019

The monitor seems to be fairly accurate, the spikes in activity correspond with the times my dog has walked, played or ran around up. He’s swam several times without issue and it remains firmly attached to his collar. An easy to use app. No buttons on the tracker and it's look so cute. Varvara Roza

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Andrew Kay
Sep 05,2019

Quick delivery and easy to set up. Small and unobtrusive, my dog doesn’t even notice it’s there. I love the fact that the app tells me how many grams of Royal Canin (the exact food) my springer should eat. Would definitely recommend.

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Jharana Bishwokarma
Sep 05,2019

Saw this at Crufts 2019 I absolutely loved the PoochPlay for the first month. Was really cool to see what my pup was doing

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Nina Koroliov
Sep 05,2019

Really good little device, and lightweight too. Got one in yellow coming out anytime soon? :) Would be cool to have a special one for cats as well

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IULIIA KUZMENKO
Sep 05,2019

I heard about PoochPlay from Crufts showguide back in March and bought it for my Labrador. It is really interesting how much further they go when you are out walking, I love how beautiful the mobile app is. My doggo loves to go for a swim, I find it hard to keep him out of the water, you don’t have to worry about removing this beforehand. It's waterproof and works on some kind of battery that never seem to run out. 5 stars from us.

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Fiona Guyan
Jul 12,2019

Do not buy this. Company do not respond to emails. It took over a month to arrive and quite frankly I wish it hadn’t and I could have got a refund via PayPal. Useless ... do not buy.

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Dorissa
Jun 04,2019

Purchased this in December, but had to wait 3 weeks for it..... and have had no issues until 4 weeks ago. The plastic sleeve on the clips has split and slides off the clip, luckily we spotted it as otherwise we would have lost it. I have emailed them twice and no response. I have also tried to contact them via Facebook but this is the message, thanks for messaging us. We are away at the moment and will reply to you shortly. Thank you for your patience. They haven't got back to me. It is extremely frustrating as it does work quiet well and recommended. I would advise looking for other trackers as the cusotmer service of Poochplay is terrible.

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Emma Kirby
Apr 20,2019

Never sent tracker currently disputing with PayPal but no refund given yet no response from pooch play shame as 1st tracker came but 2nd has never come starting to think I will have to write money lesson learnt and promoted at Crufts 😤

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Jade
Apr 15,2019

Terrible service. Purchased tracker but it didn't arrive. Contacted them several times as online tracker kept saying order is still being processed. Had no responses. Luckily I paid through Paypal and Paypal are refunding me.

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debra
Mar 27,2019

Very disappointed. Yes I can see what dog has done each day and it APPARENTLY backs up. To where who knows. 2 emails to PoochPlay. NO RESPONSE. Wish i had not bothered. Investigating other apps.

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Tot Wall
Mar 27,2019

Very disappointed. Couldn't get it to work no matter what I did for the first 3 days. New battery was needed. On the 2nd day of wearing it the tracker came out of the holder on a 6 acre field never to be found. 2 emails later they have finally got back to me saying I should have bought the extreme band not the clip on. I have the clip it's the tracker that popped out the clip was fine

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Angie Stanforth
Dec 30,2018

Really disappointed with product. The customer services are terrible have emailed them on several occasions and still no reply. There isn’t a phone number on there website so you cant even call them.

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Rudy V.
Oct 11,2018

It's exactly what i needed it for my dog, and the diet plan is amazing!

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Ellie Cox
Aug 28,2018

Amazing customer service, can't fault it 😁

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Lauren Powell
Aug 07,2018

August 2018: Good response when you contact pooch play, very polite and prompt customer service. The app has recently updated which is an improvement on the earlier version. Long lasting battery. January 2019: I emailed them on 26th December 2018 regarding a fault (possibly with the app) not expecting a prompt reply as it’s Boxing Day but still expecting a response within a few weeks. It is now the 31st January 2019, I have chased them 3 times via email and still have no reply. Very disappointing. The one thing I used to love about this company is their customer service but my mind has changed.

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Snitchel
Jul 19,2018

Don't bother with it. Pretty useless. App's design is too basic and the tracker does not really work most of the days.

07715948656 [email protected]

4-5 Bonhill Street, EC2A 4BX, London, GB

https://www.justpoochplay.com/

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