To leave a review you need to be logged in
When you use an external delivery address to have your packages delivered, it is essential that you can rely on the company that receives and processes your parcels. After all, your packages may contain valuable items. At PriParcel we think a reliable service and being easily accessible are key, because we believe that’s the foundation of trust. You can reach us by phone, by email, through live chat (so no annoying robot...) and through our support ticket system and we will answer your questions quickly. In addition, you can easily arrange everything related to your packages online via the PriPortal.
Many international consumers, traders and webshops have been using our service and delivery address in the Netherlands for years. PriParcel receives, consolidates and forwards parcels to any country in the world. By forwarding packages collected (consolidated) in one shipment, you save a lot on shipping costs!
As soon as we have received a package for you, you will receive a number of photos in the portal so that you know exactly what has arrived and what the condition of the package is. Via the portal you request which packages should be forwarded for you, when and with which carrier.
Reviews 10
Emmanuel Sarpong
Jul 12,2024Friendly and always on the ball. Rare these days. Mike and Suzanna have been great right from the beginning years ago.
Adam
Jul 03,2024This is a great service and great team. Use without caution !
François G
Jun 18,2024Très cher et aucune transparence sur les prix. Non seulement on est obligé de s'abonner à un service, même pour ré-expédier une seule fois un paquet, mais en plus on ne sait pas combien on va payer pour la ré-expédition tant que notre paquet n'est pas arrivé chez eux. Et au final c'est très cher, près de 100€ au total pour un simple petit paquet, et si on ne veut pas payer.. le paquet sera détruit..
Teo Andersen
Feb 01,2024Problem solved. Customer service reached out to me, to help me have the problem sorted. Thanks a lot!
Joost
Sep 28,2023super werk komen de afspraken na echt aan te raden dit
Dylan
May 18,2023I have used PriParcel's services for several parcels in the past, and while they were able to fulfill most of them without major issues, there have been a few notable problems that make me question their overall service quality. Firstly, their prices are quite high compared to other parcel fulfillment companies. €50 for the shipment of three small parcels and normally €20 for one parcel. While I understand that quality service comes at a cost, it is disheartening to pay a premium and still encounter problems. The incident that truly disappointed me was when my last parcel was not delivered and was instead sent back. Instead of taking responsibility for the mistake, PriParcel insisted on charging me the full fulfillment cost again, rather than just the shipping charges. This seemed unfair and unreasonable, especially considering that it was their error that led to the non-delivery. They claimed to have started an investigation with DHL, but even after weeks, there was no conclusive result or resolution. The lack of communication and prolonged delays in resolving the issue were frustrating. It is disheartening to see a company that I once trusted to handle my parcels professionally and efficiently now failing to meet even the most basic expectations. Based on my recent experience, I cannot recommend PriParcel for their service, as they seem to lack accountability and fail to provide satisfactory solutions to problems that arise. If you're looking for a reliable and customer-oriented parcel fulfillment service, I would suggest exploring other options in the market. PriParcel's lack of responsiveness and failure to resolve issues in a timely manner make them an unreliable choice for anyone seeking a hassle-free experience
Mari
Jan 29,2023Have good experience with this company. Well received by customer service and received very good help when my package ended up in the wrong hands. I am very grateful for all the help I received and their good customer service. Can highly recommend their services.
John F.
Sep 23,2021**WARNING** Company is a TOTAL SCAM. They will charge you, then tell you your package has items that cannot be shipped to your country and seize your products. DO NOT USE THIS COMPANY EVER. They took my money AND products! Do not accept their response that anything illegal was shipped. Why would a shipper send items they know would be seized? It would be their own loss Everything was 100% legal. Lies. Total scam
D van den Bosch
Sep 08,2021Pripost is now Priparcel.eu: High start-up costs, no flexible service. Totally not customer focused and unpolite. In that year that I registered my company with them, I never received 1 letter through them! So I did a test, by sending a letter myself and it was indeed not passed on to me. Immediately canceled my account and the one I referred. I don't understand how this company can go on like this.
Laan van Waalhaven 139A, 2497GK, Den Haag, NL
http://priparcel.eu
P.
Oct 31,2024Iam happy with the service! Sometimes I need some time to understand the hole process right and they took all the time to explain everything for myself. Good communication via mail, phone or chat. They handled me very well even if iam a complicated customer. Thanks 🙏