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Purple Donkey is a great place to discover new and awesome Official Licensed Merchandise from your favourite Music, TV, Movie & Gaming Franchises! We have worked with the finest Licensed suppliers on the planet to ensure we can offer you really special items to add to your collections! All orders are sent Tracked to ensure they reach you fast, safe and secure! With 60 Day Money Back Guarantee and our No Quibble Return Policy you can order from us with confidence!
Reviews 19
Jane Nicholson
Dec 08,2020I was a bit doubtful contacting Purplebricks as they are not a high street Agency and also why the low fee..what was the catch?!.but my doubts were quickly dispelled. They are extremely efficient and there is no catch! I paid a one off fee which covered the Agent's visit; advertising and marketing and if I had a query the Agent Patricia was there immediately. On one occasion I needed to contact Head Office . There was no waiting around and my query again was dealt with efficiently and immediately. I had to contact the Patricia many times...being the first time I was selling..and never a problem! She was so helpful and quick to deal with my queries. I would highly recommend anyone to use Purplebricks..They advertise on all the Housing Buy and Sell sites so why pay extortionate fees to the High Street Agents when you can pay a small one off fee and receive exactly the same service? One word....Excellent!
Shanon Phillips
Nov 23,2019We wanted a stress free house sale We got that and more Fast, professional, consistent communication and regular updates The price we wanted and so quick hardly chance to come up for air I would recommend purple bricks for all of that Diana Clark was A1 knows her stuff Thankyou Mr and Mrs Phillips
Andrew Dawson
Oct 13,2019I would advise against using these people. I ordered a bundle in February. It is now October and I haven’t received a bundle, and no reply from my emails. They took my money and ran basically.
Helen F
May 07,2019No dispatch email, followed by no delivery, followed by no replies to multiple emails. All this over 9 weeks, so now initiated a charge back.
M Hawkins
Apr 17,2019Very good service, got exactly what I ordered, goods ordered and delivered 8 days later .
Simon Garriock
Apr 05,2019No delivery yet, ordered a out 7 weeks ago. They do not answer the phone or my emails. Very disappointed
Jay
Apr 02,2019Great communication, lovely items received. Would definitely recommend.
Kieran Ball
Mar 23,2019Ordered on 28th of January, had conflicting emails saying the package would be delivered mid February, only to be told via messenger it'd be later on in the month, advised I'd be given a little extra merch to make up for the miscommunication , unsure if anything extra was actually sent as there was only 4 items in my package, and now I'm being ignored via messenger when trying to establish what was meant to be sent as an extra. The package was finally delivered on the 15th of March, can't say I'll be purchasing again after this experience.
CP
Mar 23,2019Didn’t arrive , never sent tracking, waited two months then offered a replacement. Wasn’t sent tracking for that so never knew if it would arrive or not.
Amber Batten
Mar 23,2019I had to wait for almost 2 months for my friends box to be delivered. I had to chase it up twice, and both times had to wait days for a reply. once the box finally arrived, it wasn't value for money or worth the wait. I won't be ordering from this company again
Amy H
Mar 11,2019Placed an order in December.. didn't get it till March. Chased and chased and chased my own tail for delivery. Would not use again.
Siobhan
Feb 27,2019You dont get value for money and delivery time took weeks. In order to get a refund, I have to pack it all back up and pay to send it back and go to the trouble of getting it to the post which I dont have the time for at the moment due to certain circumstances so I expect I will be loosing money. Customer service wasn't very helpful either, had better service elsewhere.
customer
Feb 25,2019Waiting over a month with a 2-3 wait for an update even after an email enquiry. Passed from pillar to post - the box wasn’t even worth the wait, however, that’s my opinion. Customer service was lacking therefore I will not be spending any more money with the company in future.
Dean Brown
Feb 25,2019Continuously delayed dispatch of order. I emailed them twice and both have still been ignored. They only seem to reply via Facebook. I must have been given five different "promises" of when my order would be dispatched until it finally got sent out for delivery. Even then however, their website states "Delivery 1-2 days from dispatch", yet I had to wait 3 days and they didn't even see it as an issue. When I received my order I also wasn't impressed. 4 low quality items, two of which I can buy for next to nothing on Amazon. They do offer returns, however with the effort it took to originally receive my order I would rather be out of pocket than put myself through the stress again!! Avoid this place if at all possible!!
Customer
Feb 20,2019The bundle itself was really good with a few nice surprises, the only downside was it took longer than planned to arrive
EVAN
Feb 19,2019I was really excited for this box, kept it as ots more coat effecrive than returning it, big promises of tshirts and hoodies on thr description only to be left with coasters half peeling off and mugs etc. Wouldn't buy one again but hey ho you win some you lose some
Ian Blowes
Feb 09,2019Was late What was in the box did not match the cost Was told as it was late I would get a gift worth £10 wich did not arrive so over all not happy an would not tell friends to get it
Kirsty White
Feb 01,2019I have emailed purple donkey about a query as the contents of my mystery box were wrong but no contact was made back to me
Ellen
Oct 31,2021I cannot fault the service I received from purple bricks Lindsey the agent Nicola Ward local property assistant These ladies were so professional and helpful the company should be very proud of them. The ladies in their call Centres nothing was to much trouble so patient and professional I can’t name them all but well done ladies. Would recommend Purple bricks any time 100%