Who are Purple Planet Packaging? Husband and wife team Mark and Joanna Farr bought Devon-based Purple Planet Packaging in 2019 with a view to a lifestyle change and a better work/life balance in which to raise their growing young family. The business, now based in Coventry in the West Midlands is one of the UK’s Leading Environmentally Friendly Packaging Specialists. Being fully independent allows Purple Planet Packaging to work freely with the world’s leading specialist Eco Friendly packaging manufacturers and UK importers. This allows us to offer over 400+ certified compostable products under one roof so we can recommend the most appropriate products without bias. Here at Purple Planet we recognise that in an ideal world everyone would use our eco products 100% of the time. However for a variety of reasons this isn’t always possible so we are also able to source and supply other products whilst encouraging you to try some of our comparable products so that the customer can see for themselves the quality and value our items represent. With years of experience, and a family run business we are proud to supply the UK food-service industry, we fully understand the needs of the growing artisan café chain, the independent street-food vendor, the outdoor event caterer and the food festival manager more than most when it comes to compostable catering disposables. Our plant-based products are made from annually renewable plant crops like corn, sugarcane, and potatoes. The waste materials from these crops (i.e., the natural starch produced from corn and the fibers from sugarcane known as bagasse) can all be made into packaging and are a great alternative to conventional petroleum-based plastics. The products we sell are independently certified 100% compostable by world-recognised authorities including OK compost by Vincotte and The Biodegradable Product Institute (BPI). This allows our packaging to be disposed of with general food waste after use and processed back into natural compost in under 12 weeks at an approved composting facility. Purple Planet Packaging stock the widest range of stock compostable catering disposables in the UK and offer custom printing together with a comprehensive bespoke packaging and design service. Purple Planet Packaging customers benefit from ordering all their Eco Friendly packaging from one place with no need to contact numerous different suppliers and factories. It also means customers receive one invoice with one payment and because of our buying power, Purple Planet Packaging can often broker better deals for our clients then if they went direct to the supplier or factory themselves. Purple Planet Packaging have been working and developing products with some of the world’s leading sustainable packaging manufacturers over the past few years. All our manufacturing partners are industry leaders in their respective specialist fields. Our fully compostable range is made from 100% plant-based materials including corn-starch (PLA/CPLA/RCPLA), sugarcane bagasse, paperboard and birchwood from sustainably managed forests and recycled paper pulp. As Purple Planet Packaging only work with the best, our customers are guaranteed the best. The product lines we stock have been individually selected in terms of quality, aesthetics, value for money and eco-credentials by a team of independent industry experts.
A proper outfit that communicates professionally, and delivers. We just started to use PPP but so far cant' fault them.
Been purchasing goods from purple planet for a while now & always been extremely impressed with the quality of the products & love that it’s plant based packaging😍. First ever hiccup on a fault at dpds end but I cannot fault the level of customer service at purple planet. Johanna dealt with the issue very efficiently & saved the day! Thank you! Highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Quick delivery and great service… Mark was responsive when the product wasn’t quite right and replaced it immediately. Great communication and products.
The items came as expected and are as described. They have come with some unnecessary plastic packaging which, given I chose the items for being recycled and biodegradable made me a little less pleased.
Would have had 5 stars but for the fact that half the order was not delivered and there was no contact as to when it will turn up
Quick delivery
Always speedy delivery and no missing items.
Great products
Great service
Boxes that had the actual product in are very sturdy. Outer box did the job.
Efficient Company X trusted trader
Left my two boxes of cups outside in the rain... I specified on my account to leave in porch.. second time this has happened.
A minute ago Hello Georgie, Thank you for taking the time to leave a review, as discussed on the telephone DPD are experiencing high demands with drivers and driver shortages. As explained DPD attempted delivery on two occasions, of which there was no success, we then updated the delivery instructions in order to have the order redelivered. DPD and all couriers are facing challenges with deliveries and we apologise they did not deliver due to no answer on this occasion. my response: As discussed no calling cards were left or emails/texts were sent to make us aware that an attempt had been delivered. Two boxes were still not delivered which I required a refund for. Unfortunately we lost a lot of money due to yourselves and as a small company deserved to be compensated for. We were also lied to by the CEO Mark himself saying he had arranged a delivery for Saturday morning, when in fact a member of the team had arranged this two hours prior to this. Also a member of staff on the phone said about how they had not increased their price with inflation/the new delivery costs so they can support small businesses as much as possible. I was then able to attach the invoices proving this wasn't the case. US however, actually haven't increased our prices by even a penny due to our commitment to our customers. If you lied about not increasing prices did you also lie about donating to food banks? As we regularly donate but would not dream of mentioning it as its incredibly tacky. Do you allow your staff to lie usually?
Absolutely applying service. Failed delivery, missing orders and the customer service advisor had the audacity to lie to me over the phone. Stated how good the company was for small business like us which is in direct contradiction to the service I received and that they were so good as they didn’t increase their prices, which they did and that we have invoices to prove such! Poor service and terrible customer service off the back of said poor service, Don’t lie to your customers it is insulting
I was ordering the goods for a party and made telephone contact with a query first. The response was professional and the representative was very knowledgable. The whole service from order to delivery was first class and I would definitely use Purple Planet again.
Great products and super quick delivery
Good quality very reliable service
I have ordered from purple planet before for my business and they have been great! However this time the Kraft bowls 1300ml and the lids do not go on properly. Have to really fiddle and crease the bowl to get it on and even then there is a dent in them!
Perfect, quick delivery
Lucy
Nov 16,2021Happy with service so far.