Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
good service would use again
Really impressed with the cooir and coverage. Small tin wet a long way. My door had two coats and looks really good. Family thought I bought a new door. Would highly recommend.
This is the second time I have used Rawlins paints & on both occasions I have been more than satisfied with the products that I have purchased. The heat resisting paint I used on both my car Exhaust & the intercooler have performed impressively & I would have no hesitation using them again & recommending them!!!!!!!!
Easy to order and arrived promptly.
Very good service all round when the product arrived it was faulty but was replaced straightaway without any fuss
Really great customer service, I needed to return something and the team were very helpful.
Great Service from Rawlins, Weathertex delivered next day , Top product
The ordering process was great such a wide choice of Solignum architectural paints. However there was long delay in getting one of the colour tins I ordered. Had to ring customer services to chase it , to be advised it was being delivered but never arrived and then to be told the base tint wasn't in stock Finally delivered but this delayed my project by two months.
delivered on time with the correct material
Great customer service - very friendly and extreamly helpful with answering all of our questions.
The delivery of the item purchased and its efficiency in use were very good. Unfortunately the installation instructions were very difficult to follow especially as those on the website were slightly different to those that came with the product. Also neither gave instructions for all the possible positions that the the purchase could be fitted to the bottom of the door. This made fitting it quite confusing.
Ordered and delivered on time for maintenance to carry out the work on painting fire door.
what a great company,delivery great.the product is just amazing,not cheap. best paint i have ever used!!
Good price fast delivery would use again
Clear guidance provided in terms of the product and volume required to meet Fire safety standards. Good communication after purchase in terms of attaining appropriate product and application certification in readiness for submission to Building Control
Goods arrived in good time, good price too
great ok fine
I wanted to return the unopened pot of paint and phoned to ask how this could be done. The lady I spoke to said she would send a return link to my email address but this did not ever arrive. Also, the postage was £11.94, so the return postage might be similar and yet, the pot of paint cost £17.26 (excluding VAT) .... I'd lose far too much money returning the paint. So I'm now stuck with an unopened pot of paint I really regret buying because it is no longer wanted. I'll stick to purchasing things from Amazon or companies which offer free delivery from now on. 3-9-2024 Update - Nick the Technical Manager from Rawlins has contacted me and this matter has been resolved perfectly to my satisfaction and considering this excellent customer service, I would indeed trust Rawlins and recommend them. Therefore, changing my star rating to 5 stars.
Very quick with response and delivery.
Lewis Richards
Aug 19,2024Brilliant waterproof coating for walls like no other. Customer service always helpful. Easy online purchase and speedy delivery, with materials packed in boxes appropriate for the size and weight of the goods.