I’ve tried everything with my machine and it just doesn’t work. I can use the perfect shape Neo ultra max for an hour will all the setting turned up to the max, and it still just feels like vibration and tapping. There is no muscle contraction and no muscle growth at all. I’m very disappointed in the machine and in myself for not realizing that rejuvafresh uses picture from other sites and the machines are no where near as effective as all the reviews say they are. Most of the review were written too soon for someone to even say if results were actually seen.
As soon as my laser and cavitation machines arrived, I had a detailed training session to go over everything in detail. Elena took the time to explain the features, provide useful tips, and make sure I fully understood how to use the devices effectively.
Jenny was great to work with. She reached out after my inquiry and took the time to go over the best options for me as a spa owner looking to expand my services. She was patient, professional, and really made sure I understood what would work best for my needs.
I gave 5 stars based on my ordering and ship to experience. The order came fast and on time. The company communicated throughout the process as well. The machine is heavy and a little cumbersome when using alone on some areas like the buttocks and back legs. The machine itself is easy to use. I cannot speak on its effectiveness yet as I just received it and have only done one session. The experience so far has been fine though.
The customer service is amazing! They took care of any issues, immediately. Also, the trainer I had was very knowledgeable and helpful. He even sent me an outline of all the information. Great company!
My experience was excellent. My Emshape Neo arrived fast and in great shape. The assembly and operation directions were very simple to follow. The machine itself is doing exactly what I needed to do! I am already beginning to feel results in my abdominal and it has only been 1 week!
Had an issue with my order. Spoke to Jenny and she was professional and courteous and resolved my issue quickly.
It's been almost a year since we started working with Rejuva Fresh. My team is happy with their service and most importantly treatment results are definitely meeting and generally exceeding expectations. I trusted them and it's paid off. We have a lot more regular clients and referrals. Hopefully we'll buy more machines from Rejuva Fresh this summer.
Customer Service, easy to purchase, set up and use
We purchased the Skin Rejuvenation System, and I really appreciate how flexible the team was in adjusting the training schedule to fit my needs. Their customer support was fantastic, helping us set everything up smoothly. The trainer made learning the machine's functions simple. I'm excited to start offering these treatments to our clients.
I loved the communications as soon as I placed the order, the tracking and the quick shipping times.
It was easy to order, easy to use the discount code, a great price and I received my order so quickly. The packaging is crazy, my machine was very heavy, but well packaged. Also, I was contacted by customer service throughout the process.
The HIFU machine was pretty simple to set up, and my team got the hang of it fairly quickly after training. It fits well into our treatment options, especially for clients looking for skin tightening. So far, clients seem happy with their sessions, and we're seeing some good results.
Audrey, the trainer, took the time to explain every step of using the equipment. She was thorough and patient, making sure I understood everything before putting it into practice.
We had a rough start with shipping, but they made it right. We had a part that didn’t survive a year, they made it right. I had questions, they answered. They even did a full 1:1 for training on the machine I bought. All in all, I would def buy from them again!
So easy to deal with. Great communication and speedy delivery! Will definitely shop again
I've been using Rejuva Fresh machines for a while now, and they've proven to be dependable. No unexpected issues so far, and their support team is responsive whenever I have question.
Ordering was simple, and shipping was on time. The machine arrived well-packaged, and setting it up was easy. We're scheduled for Facetime training soon, but just from unboxing, I can already tell they're professional-grade. Looking forward to putting them to use!
The 15-1 machine is great! The support staff is even better, RejuvaFresh has been absolutely fantastic and very responsive for all questions we’ve had. The machine is very nice, effective and exceeds our expectations
Angel
Mar 08,2025I've had a good experience with Rejuva Fresh so far. Recently purchased a few machines, and the whole process from ordering to setup was straightforward. Everthing's working well, and I'm happy with how things have gone.