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Reviews 117
Priscilla Mclintock
Jun 12,2019Excellent service. Problem with my Bosch dishwasher quickly identified. The heater motor had to be replaced and once part had arrived the repair was carried out quickly and efficiently. Glad to note new part guaranteed for 12 months, which gives me confidence. Kitchen was left spotlessly clean afterwards. Very pleased and shall certainly use Repair My Appliance again whenever need arises.
Peter Mitchell
Jun 01,2019Fantastic service. Easy to find a time that suited for their visit. Very friendly and polite. Found and fixed the problem with our oven really quickly and good value. Would definitely use again.
ACS
Feb 08,2019My 10 year old Bosch dishwasher was continually running the drain pump. Shane, the RepairMyAppliance engineer, diagnosed a faulty motor seal kit causing the anti-flood protection to operate as water was leaking into the machine base causing the drain pump to run. We decided to use a reconditioned motor and seal kit and Shane returned to repair the dishwasher when the seal kit arrived. The machine was returned to service within an hour and we were very pleased with the tidiness of the work.
Samia Hussain
Dec 05,2018We had a fantastic experience with the company, especially the nice gentleman Shane who came and resolved our issues. We were having problems with our Hotpoint washing machine and it was concluded that it would be more cost effective to get a new washing machine. Shane kindly offered to get the new machine for us, install it and take the old one. This made our lives much easier and he gave us advice and tips for any future warning signs. Everything was done with much efficiency and we couldn’t be more happy that we called this company to help in our time of need. Thank you very much, highly recommend their service :-)
Diana
Nov 04,2018I had the Shane owner of this company come to repair my Beko washing machine. Came when arranged, good tidy worker, repaired the machine at a reasonable cost. My husband was impressed when he spoke to Shane over the phone explaining what was wrong with our machine, this company was a very good choice my husband made. Will use this company for any other appliance that needs repairing. Thank you so much. Diana
Sean
Nov 03,2018Really impressed with this company from initial call through to completion of the repair. A part had to be ordered and the repair was completed a few days later. Thanks
Derek John Walker
Oct 05,2018Fixed my washing machine. Professional, very good and friendly service. Fair pricing, won't rip you off.
Mrs Luker
Sep 25,2018Have used repair my appliance twice both times were very satisfactory,it's great to find a very reliable company. Would recommend to anyone needing any appliance repairs.
Alex
Sep 13,2018I've used Repair My Appliance twice recently - once for my washing machine and then again for my dishwasher. Excellent both times. Great communication, easy to arrange times and both issues resolved quickly.
G Pearse
Sep 06,2018ED NOTE: since placing this review on Trust Pilot the proprietor of Repair My Appliance has contacted me personally. He acknowledged that communication should have been better. He has undertaken to donate the money I paid to Charity, at my request, and to supply me with a screen grab when he has done that. As noted in my previous revision I have undertaken to edit this review in two months time. I have in the spirit of good will removed the correspondence I received from Repair My Appliance yesterday. The original substance of the review stands for now. Read on. ***************************************************** I booked a repair through the Glotech web portal for an engineer to come and service my fridge two months ago. Repair My Appliance's engineer turned up as scheduled diagnosed the issue and even put in a temporary fix ( a second hand rubber washer. At the time I was very impressed with the service). But after many unanswered calls, texts and emails I have to say the management of this company is poor. They took their £71.94 and promptly found that ordering new fridge seals and a metal M8 washer was problematic A simple email or phone call at any stage saying we can't do this job Graham, or we have checked and LG just don't make that seal anymore would have made a significant difference. (addendum for clarity: On the 7th of August one month after the initial visit I received an email from the proprietor saying that he had had difficulties sourcing the seal - this came after I chased his engineer -at that stage he was still waiting to hear from LG). So I am her to tell others to avoid the issues I experienced and my own error. On top of this, I would note you will have a hard time reaching the proprietor at any time on his mobile or his 0800 number, nobody picks up. He did however pick up straight away when his technician rang through to arrange payment on the day. In essence, I paid for some one to come to my house and tell me my fridge had a problem...I knew that when I booked them online. Finally, I had no reaction from Glotech either when I made an enquiry of them and their affiliation ( I have also reviewed Glotech). Save yourself some stress and find a tradesman who lives in your town. Speak to them directly and don't pay a thing until they finish the job they start. **************************************************************** Again, as gesture of goodwill to the business and hoping that my experience was a one-off I will remove this review in two-months time. Glotech have not responded.
Ken
Mar 31,2018I called out Repair My Appliance to look at my cooker as it was not heating up. Visited on the same day, diagnosed and repaired as part was carried on their van! Excellent service, highly recommend.
Shelley
Nov 30,2017Good all round service. Fixed my cooker on the same day that I called and gave a 12 month warranty.
Anand Ramakrishnan
Nov 30,2017Engineer came in on a Saturday and fixed the washing machine in 20 minutes. Professional and friendly service. Highly recommend.
Puzzled Lady
May 09,2016Called them out as one of my appliances has developed a fault. On the company's website it states that there is no call out fee. During the call I made to Repair My Appliance at no time did the gentleman state what the charge would be or if there would be one for his engineer to come out to my home and nowhere on the website does it state this either. I was stunned when the engineer presented me with a bill. If I'd have known this I would've just ordered a new machine from Currys as they do free next day delivery - naturally installation and disposal is extra with prices clearly shown on their website. I shan't be using or recommending this shower again!
My Property Rental
Dec 10,2014We use Repair My Appliance for all the appliance repairs in our rental properties in Surrey. Always punctual and very reliable
Sarah Shand
Nov 07,2014Great communication from initial email to txt 30 mins before arrival. Repair My Appliance were able to fix my Rangemaster Cooker on the day, as had the spare part on the van. Half the price of the manufacturer and came out within 24 hrs. SUPER SUPER SUPER
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Fran
Aug 19,2019This was at least the 3rd time that we have used this company - they have fixed a cooker, a dishwasher and now our washing machine. Shane is very responsive, comes when he says he will which is usually quite quickly (next day for us), and fixes whatever needs fixing without any drama. Costs are reasonable and clear. Definitely a good find and we do keep going back.