logo
Rockuniverse

Hosted by David Simmons

3.5 (115 Reviews)

To leave a review you need to be logged in

Reviews 115

3.5

Out of 5.0

comment
Claire Bradfield
Feb 08,2025

delivered my order for my disabled daughters birthday she’s so happy

comment
Kt
Jan 05,2025

Good quality & quick shipping

comment
Rhys Simms
Oct 01,2023

I ordered a Slipknot t-shirt at the end of August but have had no updates and it has not arrived. The company has not responded to any emails I’ve sent and I’ve been unable to access their website

comment
nathan pentland
Jul 28,2023

Ordered a hat in April! Was a pre-order, so as soon as it becomes available I would receive it. Sent messages over the following months only to see that it became available and sold out (writing this near the beginning of August!). My advice to people is save your money, don't give it to con artists.

comment
Syed Khaliz
Jul 26,2023

Easy to deal with. Trusted seller. Product quality is good.

comment
Daniel Baker
Jul 20,2023

Still haven’t received it after 2 weeks, and no response to my emails asking how long it is going to take!

comment
stacey
Jul 18,2023

Two items from my order on 18th June, still not here and no one is replying to me via the website or email. Its ridiculous. I have sent many emails! They have now missed my daughters birthday, so I have asked for a refund. No response. I would never order from here again.

comment
Mr Graham Smith
Jul 10,2023

Item ordered & still not received, seems pretty pointless asking for a review !!!!!! No indication given that it is on the way, but I have had an apology for the delay. Just as well it’s a Xmas t shirt - roll on December.

comment
ak fraser
Jul 07,2023

great product fair prices would buy again.

comment
ITZ CAREY
Jul 06,2023

Delivery was a little slow, also I received a mis print t shirt. Overall the t shirt is really nice and I love it so not much more can be said!

comment
Paul Tabram
Jul 03,2023

Hi Fantastic!!! Enormously happy with my T. Had probs with address on package leading to some Kafkaesque machinations with Royal Mail, but unsure where the blame lies there. But have T now and joyously happy with it. Thank You!!!!!!✌️👍✌️👍✌️ Paul Tabram

comment
R
Jun 26,2023

48hr turnaround 😡 nope that didn't happen, the shirt was to be worn at my best friends funeral where i was a pallbearer. He was a devoted pink floyd fan. I feel like i kinda let him down. Sorry guys I'm not impressed if it was any other event i wouldn't be bothered. But i was laying my best friend to rest that's disrespectful.

comment
Syme Moriarty
Jun 17,2023

So far very disappointed, i will update this reveiw if anything changes. Ordered an item and paid for next day delivery. Repeatedly receieved emails stating there was an issue and my order was delayed. Contacted the company asking for a refund on my postage. No response. Finally receive an email stating its out for delivery. Track the package and see that it has been delievered to the wrong address. Double check the address on my order is correct, which it was. Unable to see if the address on the package was printed correctly so do not know if this is a fault with Royal Mail or Rock Universe. If Royal Mail are unable to retrieve the package it is on Rock Universe to put in the claim to be able to refund me. As Rock Universe have not responded to any previous messages yet I feel that i will be out of pocket with no itema as I have no faith in their customer service so far.

comment
Edward Forsyth
Jun 12,2023

Took ages to dispatch the item, which when it arrived is of a poor quality. Not overly pleased, was tempted to return.

comment
Z.kot
Jun 12,2023

Shipping was great and products were super comfy and high quality!!

comment
Thomas Jennings
Jun 07,2023

Initial order wasn't dispatched after 2 weeks so I followed up with an email. Staff couldn't have been more helpful and dispatched my order immediately. Item is great and a very good price. Would use again.

comment
J C
May 29,2023

Excellent t shirt. Thank you

comment
Ally
May 26,2023

The items are of a quality consistant with price. The two T-Shirts ordered, arrived quickly, well packaged, but not overly so, as to cause harm to the environment.

comment
Andrew
May 13,2023

Can't fault the item I bought. But took two weeks to arrive. And that was after reminding them I'd made an order. Need to do better than that.

comment
Customer
May 11,2023

Eventually received my order over 2 weeks after ordering. Little bit large but seeing as it took so long to come, I've decided against exchanging it. That being said, the t shirt is very good quality though so not all bad. The communication from the website definitely needs improving as the lack of information has put me off ordering from here again. It's a shame as they have some very good rock t shirts which are difficult to source in the UK.

07909542135 [email protected]

OpenSource Cafe Ltd T/A Rock Universe, 3 Ely Close, RH10 5JL, Crawley, GB

http://rockuniverse.co.uk

Contact Here
Recently Added