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Luxury Furniture and Bathrooms
Reviews 161
Mehz Omar
Oct 10,2022I recently ordered a sofa from Rubeza. I was a bit wary about ordering a sofa online but really liked the sofas on the website. I ordered a sample that arrived in a few days and then placed the order on 5 September. I then received a text 10 minutes after i placed the order asking if would be available that Thursday for the delivery. I was expecting to wait weeks for delivery so was very happy with how quickly the sofa was delivered. When it arrived the drivers put it together. I love the way the sofa looks, the quality and how comfy it is. I would recommend Rubeza if you a looking for a new sofa
Ray Choudhury
Aug 26,2022I purchased the Rubeza Sofia Left Hand Facing Big Corner Sofa in Warm Sand in June 2021, it’s been over a year now and believe me I’ve sat on this sofa for hours on end and even slept on it. My cat scratches everything in it’s path but has never laid a paw on the sofa due to the material. The sofa has held up very well for over a years worth of use. I would definitely recommend the company and their customer service is spot on!
Rahele Sehe
Aug 21,2022Undoubtedly, this company is one of the best. I ordered a sofa and coffee table. I am extremely satisfied with the way of ordering they are completely friendly the way of shipping was amazing without any difficulties , the quality of the material is good as the pictures I saw on website.They’re behaviours with the customer and all other aspects of the work is brilliant. Quick delivery with hard working man was adorable. I’m totally happy and I highly recommend to everyone who want buying a sofa and other products which they have. Raheleh Sehe
Eileen Anderson
Aug 19,2022I'm not sure if you received my last review. I'm over the moon with my two sofas. I love the colour and style. The two delivery men were so thoughtful and polite. I will certainly recommend my friends and family. Mrs E Anderson Gateshead.
Howard Man
Aug 05,2022Sofa is so comfortable. Better than expected! Thank you!
Rory
Aug 05,2022Great product, great delivery
Charles
Aug 05,2022Great customer service. Order arrived quickly and was easy to track. Delighted with sofa and ottoman and would recommend them!
Didar Temel
Jun 23,2022Good quality sofa Great delivery service
Consumer
Jun 21,2022The whole process has been a breeze. Amazing communication, quick delivery and the sofa is amazing quality! Delivery men kept me updated on the day, really kind and even assembled it. Will definitely be ordering again!
Alan Currie
May 30,2022Really delighted with my sofa, it was higher quality than I expected, the best value for money I've found. It's very comfortable too, not too soft or firm, much nicer than the big high street shops where I originally looked. There was slight issue importing to Ireland due to Brexit, but Rubeza sorted this out immediately, and they delivered 2 weeks faster than predicted. Very happy customer
David Hindson
May 27,2022We ordered our sofa on the 29th of November 2021 and we’re told that the delivery would be in two weeks. Two weeks pass and no sofa. A few calls later and we were told that only part of the ordered had arrived and would I like to accept delivery. Never in my life have I known anyone to accept half an order especially a sofa. Months went by and the same message of your sofa will be here on this date but that date came and passed. 4 weeks ago I received an email to say our sofa had arrived and the delivery team would be in touch to arrange delivery between the 10th and 23rd of May. No call, no email or text arrived. I called Rubeza who gave me a phone number that just goes straight to answer phone. Because of the dates they gave me I got rid of my old sofa. I received a message last night saying delivery will now be between the 4th and 15th of June 2022. Am sorry but that’s just not good enough. Stay as far away from this company as you can!!!!! Over 6 months waiting on a sofa and chair. Customer service is terrible and half the time only contact via email!!!
Sheema Jahan
May 25,2022Ordered sofas in January 2022 and delivery was expected by April 2022. As we approach June 2022 there is no delivery date from this company and they have given me very poor excuses about why my order is not with me yet. Firstly because the vessel is delayed after confirming to me that my sofas had arrived in April. They then said it’s a system error and it has not arrived and is expected on 7 May. You would expect that once it’s received in 7 May, they would be arranging delivery asap given the delay caused by their company but even as we approach June they have made no effort to deliver my sofas and now blame their delivery company for causing further delays. I don’t believe that my sofas have even arrived and Beth at customer service is the most inconvenient person to be dealing with. We had driven all the way to Dudley from Manchester to see the sofas and reassure ourselves that this is a legitimate company but they have let us down massively. I have no idea if my sofas have even arrived or when I will be getting them. When questions are asked they constantly say the delay of the vessel or the delivery company is not under their control. This company has caused me so much stress and we are still waiting to hear from the manager who does not have the courtesy to explain himself or resolve the issue. I would never shop with Rubeza again - avoid at all costs. * Update * After leaving this review, Rubeza emailed me to say that my sofas had not arrived to the UK (after confirming several times it was received on 7 May). They have confirmed that the vessel is due on 1st June and delivery will be on an unconfirmed date after 4th June. I have cancelled my order.
Olga Vegileja
May 02,2022Great service. Placed an order on 23rd of April and sofa arrived on 1st of May. I kept receiving updates with my order all the time. Arrived on the scheduled day with just 1 h delay(Curtis Home Delivery). Very pleased with my sofa Grass Green 2 seater Scott. No damage, very comfortable and good quality.
Dido W.M.
Mar 07,2022Terrible practise. Having found a sofa I liked, asked a few questions of the company online, these were answered quickly and I was satisfied. Then I became ill. Three weeks later when I went back online, I found the sofa had increased in price by £150! Because I had the name of an employee from previous communication, I explained my circumstance to her and asked whether they'd honour the price I had been given. At first, this was refused and I was told, "The price already has been greatly reduced" which was clearly NOT true. Fortunately, I had taken a screen shot of my sofa choice before my illness. Once I explained that I had proof of the price, they eventually said they'd honour that price! So I ordered. And that's the last I heard from them! Despite numerous emails to them, requests on the help line and telephone calls they are completely ghosting me. Easy to agree to any price if you didn't intend to fulfil it. What a complete bunch of jokers.
Ery Er
Feb 28,2022Some times we need to define what is quality but some times a sample will be enough to decribe. Products of Rubeza are samples to feel what is high quality.
metehan korkmaz
Feb 23,2022very good for my home
Julie
Feb 14,2022Amazing Products! Great customer services Fast Delivery. Highly Recommend
Saab Gurnam
Feb 01,2022Super happy with our sofa. Arrival time was so quick. The quality is amazing and looks really premium and great value for money. Will definitely shop again. Thank you Rubeza
Stacey Webb
Jan 12,2022Amazing Company would Highly Recommend. Brought Numerous of products from this Company and they get better every time , Delivery is quick and fast , Customer services very friendly do there best to get everything right for customers.
Unit-1A Albion Works , Moor St, DY5 3SZ, BRIERLEY HILL, GB
http://www.rubeza.com
derek maclean
Oct 14,2022Excellent company to deal with and great quality!!