Salesfire provides intelligent conversion rate optimisation products to influence the on-site customer journey and convert visitors into customers.
We have ben using Salesfire for a good few months now and we rate the service. Harriet who manages our account is great. Nothing is too much and she is always on hand when help is needed. Always a pleasure :)
Have worked with Salesfire for around 15 months and they've been excellent. Gaby, our account manager, is always available and keeps us up to date with how we're performing. It's great to work with a digital agency that understands our needs instantly, and works towards our targets effectively in the background without the need for our constant input. Would throughly recommend them
Sophie, our account manager is incredibly helpful and has made our experience with Salesfire a very positive one. Her advice and assistance has seen our ROI increase massively!
Ryan and the team at Salesfire have been great. A good product with plenty of support if things go wrong.
Salesfire have been great for us in our time working together. It has been a couple of years now we have used them and they have never let us feel alone in our journey to grow our website. They have always been on hand to help and their support has always been pretty instant. We currently use the search engine, and the prompts, which have helped us increase revenue massively. In the past we have used the overlays which generated some great results for us at quieter times of the year or special occasions such as Black Friday's. Sophie our account manager, is an extra bonus! I could not ask for anybody better, she is so friendly, and best of all, actually helpful with anything we need.
Can't recommend enough ! Have had a great experience since we got Salesfire onboard. We have seen an increase in conversions and ROI within the first 6 months of using the overlay and prompts function. Big shout out to Sophie our account manager and Andy the development manager - they have been in constant communication and extra patient with us, always readily available to help and answer all our questions. Really positive experience !
We have had a very positive experience with Salesfire from the start. Always very friendly, helpful and supportive. It's been great for business too. Lots of tools available and always on hand to help when needed.
I've not had a bad experience with Salesfire, Gaby our success manager has been thoroughly helpful with anything we have asked or queried and provided a solution. She has made it very easy and a pleasure to work with Salesfire. Would recommend them and their support service.
Reply TWO After speaking to James from Salesfire he has now solved my issues which I am very happy with. It's a shame this could not have been done from the start. Regards Acotis Promised the world delivered nothing !! Make sure you check that the system works before signing up to their contract, wasted 3 months fighting with them due to THEIR search bar not working. Kept blaming the website and did not assist or shoulder any of the blame. Not great value for money and will not renew the contract or use again in the future. Have already served notice. Acotis
I've been collaborating with Salesfire for a year now. We've reached big results together in terms of revenue. Furthermore, they've been able (in a very patient way) to adapt to our internal business changes. I would definitely recommend them.
Not great value for money most / all features can be done with free plug ins rolling contracts to lock.you in poor ROI features come out and want to charge you a fortune till you want to cancel then magicly free.
I've been a customer of Salesfire for 2 years now and can't recommend their platform enough. Their affordable solution to on site personalisation has transformed our customer experience through search, product recommendations and overlays. I'd also like to say a huge thank you to their customer success team for always supporting us on new features and strategy. Thank you very much. Gianni Casagrande Moda in Pelle
Our clients love this platform. It’s lost cost when you look at just how many features you get. If you’re an eCommerce retailer, it’s an absolute no brainer to at least speak with Salesfire.
We had a small issue with the team that was sorted after a conversation with the CEO. The software is effective.
Ollie Yates
Oct 18,2021Great service from Salesfire, especially from our account manager Sophie. Great tools that we use on our website, would highly recommend.