I purchased my poncho to travel in Europe. I was delighted to receive not only a beautiful poncho but one that is extremely well made. I would highly recommend!
I needed to return the coat I ordered because it ran small. But I never heard a word back from anyone except to give a review. I ignored the first request to give a review but not the second. It is a double breasted coat and I’ll turn it into a single breasted coat and wear it. It is a nice coat and the material seems good quality. However, I’ll never order from them again.
Well packaged and arrived 2 days early!
Easy to use web page. Fast shipment
fast shipping and the PERFECT coat. i'm a mailman and this thing keeps me bone dry!!
easy shopping and received my order in a timely manner
Fast shipping! Happy with product. Nice design.
Update: The company has reached back out to me after this review came in. They stated that my email was going to their spam folder. They were quick to send out a new coat to replace the damaged one received and it is on its way! I have been attempting to reach out to this company since 2/13 in regards to a rain coat that we received being damaged. No response back from them yet and all of their warranty/contact us pages are not an active website making it impossible to have a replacement sent or this one fixed. 10/10 do not recommend purchasing from them.
Very nice jacket! Great price and quick delivery.
I love Monet and the Water Lilly theme makes me happy. It is well worth the money. I look forward to rain to wear my jacket and get compliments.
Great and fast deliver
My rain poncho arrived quickly and well-packed. The size is great, as I can drape it over a small back pack if I need to, and the color choice is terrific. Haven't actually tried it in the rain yet but I'm sure it will be great.
My new Water Lilies poncho is beautiful, and very well constructed, and it arrived quickly. I can't wait to wear it in the rainforests of Costa Rica next week!!
My ponchos were received timely and they are beautiful. However, the USPS caused concern when one was delivered and it should’ve been three. I contacted SaphiRose by text and the postal service did a special delivery on Sunday. You could’ve saved postage and my fright if all three were shipped together as one package.
Inside liner on jacket was torn
Price was good that's all.
Haven't received all of my rain gear, missing 5 items!!
The delivery was fast and mostly easy. I purchased a coat that came without the attached hood. I reached out through customer service who eventually sent me a new coat. The customer service representative was great and turned a negative experience into a positive. They were fast and responsive, but the interface system was very strange. I didn't like getting text messages from them and would have preferred emails only.
Very well-made. Perfect weight. Unfortunately the zipper is reversed so it is for woman. It is also slightly more snug than I would choose. Nevertheless, I can wear it and will do so happily. By the way, I am a five foot 10 inch, 180 pound male.
Frieda Brown
Apr 14,2023I had to return items for a smaller size and I was updated on every step