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ScotlandShop

Hosted by David Simmons

4.5 (705 Reviews)

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Passionate about making beautiful things in tartan. Choose from over 500 tartans and create a unique outfit or accessory for yourself or your home.

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Reviews 705

4.5

Out of 5.0

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Gordon Watt
Oct 01,2024

I thought I ordered off white socks, a sporn, And the garters that are worn with the socks. All I recieved was two sets of garters. Did I do something wrong?

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Laurel Purghart
Oct 01,2024

Great online shopping experience! Great product, I ordered three men’s ties in our family plaid.

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Carolyn P
Sep 30,2024

Rang the shop for advice and they were very friendly and helpful. Ordered my skirt and received a couple of days later. Absolutely love my wool kilted skirt. Excellent quality.

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John P. Marshall
Sep 30,2024

Very attentive, well-crated and delivered to US in a timely manner. J.P.M.

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Daniel Welynn
Sep 30,2024

Quick delivery. We'll made products.

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Rachel Jacobs
Sep 27,2024

Communication was fantastic and my purchase was delivered in excellent time. The fabric is beautiful and well made.

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Stephanie
Sep 26,2024

So, these people sell Jellycat toys but don't want to tell people they're Jellycat unless they ask... Seems weird to me. I wanted to order a bear that was our of stock everywhere else. This place had it, I only found it through a Google search. I could see nowhere it listed that the bear was Jellycat, so I used the online chat and asked. I was told yes, it is Jellycat. Now, anybody who collects these plushies knows that they come with their iconic Jellycat swing tag attached to the sewn in labels. These tags are a big deal to collectors. This bear arrived and his swing tags had been removed and a garish own brand swing tag crudely attached onto the bear itself. I contacted the company again and asked why the tags were removed. They said they don't identify these bears as official Jellycat and therefore remove the swing tags. They also said they don't claim to be official Jellycat stockists either. I asked for a full refund for my item and the postage I originally paid and the lady wanted to argue over £5 for 30 minutes. Telling me to send it back and they would decide initially. I finally got her to agree to refunding the total amount I originally spent, only to be told they expected me to pay return postage. What I can't get them to understand is that when I asked if it was an official Jellycat item and was told it was, it seems stranger for me to expect it to arrive without tags than it does for it to have them. Their current argument is that it never said it would have Jellycat swing tags. I am trying to raise that it seems more obscure for it to NOT have the tags. Who orders something and expects it to come with no tags on it unless the listing explicitly states it has no tags on it. I am physically disabled and to be able to get out to return this is already a hassle, but to be expected to find the money to post this back too when I'm not at fault is ridiculous. I'm off to Trading Standards as I believe there is some sort of foul play here, I have also informed Jellycat that they may be selling fraudulent bears. Customers clearly aren't cared for with this company. EDITED TO RESPOND TO THEIR REPLY: The reply says that they have been in touch to resolve the issue. They have not. I contacted them through online chat to ask about returning it and spent almost an hour stuck in an argument with them trying to get a full refund and return postage paid for. They refused to pay for my return postage costs and so I took the matter up elsewhere.

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Karen Young
Sep 26,2024

Beautiful shawls and quick delivery

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Brenda Buckley
Sep 26,2024

I have had dealings with the shop before when they made me a dress and I was very impressed with the service. I have not changed my opinion as the service has been excellent I will be back soon for some more christmas presents. Ten out of ten!!!

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Anonymous
Sep 26,2024

Great service, thank you. I ordered in Ancient Hunting Macrae a flat cap and matching scarf for a Christmas present and they have arrived and look and feel beautiful.

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Henry K
Sep 26,2024

Great selection of clothing with a variety of tartans. Easy to use website. Fast efficient delivery.

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Linda Hodgkinson
Sep 25,2024

Website was easy to navigate which made making an order easy. The material I ordered is of excellent quality & ideal for what I need.

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Karen
Sep 24,2024

Competent customer service and problem resolved with fast delivery of replacement product.

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Catherine Olson
Sep 24,2024

Quick and efficient, product was exactly as described. Cute highland coo christmas ornament

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customer
Sep 24,2024

The Scotland shop always delivers quality products in a short time exactly as requested. I have made many purchases from them and will continue to do so thank you for your fine work and attention to detail!

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Susan Mathieson
Sep 23,2024

Excellent customer service

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Prof Hardy
Sep 23,2024

Highest quality product and excellent service. Delighted with my purchase. Highly recommended.

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Scott McFarland
Sep 23,2024

Ginas birthday yesterday,the skirt I ordered is perfect she is delighted it fits perfectly. Your staff stayed in contact because of a delay and made the wait easier. Delivered as promised. Thank you.

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Barbara
Sep 23,2024

Everything I have bought has been of the highest quality. Items have been packed and shipped with care and as ordered. I look forward to placing many more items!

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Mike Finch
Sep 20,2024

These guys are awesome, really helpful sorting out the sizing and my delivery requirements. Kilt is great quality at a really good price. I chose the 13 oz which is great for the local climate, it is really comfortable and a pleasure to wear.

01890 860770 [email protected]

10 Queensferry Street, EH2 4PG, Edinburgh, GB

http://scotlandshop.com

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