Second Chapter has been absolutely instrumental in helping us grow as a business. They have supported us on all matters of HR, from recruitment and disciplinaries to policy creation and payroll. A huge thank you to Faye, our main point of contact, who has been amazing. Also, thank you to Heather and Laura for their support over the years. Massive thank you!
I have worked with various organisations and HR teams in my career. I can say this with hands on my heart that this is the best HR Team I ever came across. They always put employee welfare at the top of their agenda and creates a harmony between management and employees. Their dedication to recruitment excellence, fostering a positive work environment, and adapting seamlessly to changing circumstances has been truly commendable. The team's effective communication and innovative initiatives have contributed significantly to the success and cohesion of our organization. Kudos to the Second Chapter team for their outstanding efforts and commitment.
I imagine the name of the organisation exists because the second we began dealing with them they have been amazing and always gone the extra mile to make sure we are supported. I look forward to a long standing working partnership. I can't believe our organisation ever functioned without Second Chapter.
Second Chapter were fantastic at guiding us through the process of taking on a first employee. They were really happy to answer all of our questions and helped us prepare a new contract and induction process with a very tight deadline. Their first employee starter package and support is fantastic value!
Excellent and professional service! Would highly recommend. Will certainly be coming back when I need further HR support. Thank you
I used Second Chapter for a relatively small task, updating some employment contracts. I know that they carry out much larger, complex tasks than what I required but it was not a problem to them at all. Work was delivered by the deadline and they’d gone above and beyond the initial scope, giving me great value and peace of mind.
Jen, Laura & Heather have always gone above and beyond in ensuring both the business and our team are supported. Nothing is ever too much and I don't know how we ever managed without them! Could not recommend them enough! Thankyou for always looking after us ladies. Look forward to many more years working together!
Second chapter is an excellent place to approach for business advice.Jen and her colleagues are friendly, knowledgeable,approachable and high standard of work quality.I would like to recommend second chapter for any of your business consultation.they are the right choices.Thanks Jen for all support.
Laura and Jennifer were extremely helpful in providing me with some introductory support, information, and direction on where an SME can find useful resources to take back to our business.
Carolyn Usher
Feb 13,2025Second Chapter have been great to work with... they have helped our organisation through a very challenging time and guided us through a difficult redundancy process with a great deal of care and understanding. They clearly value the wellbeing of staff and prioritise people in all areas of their work. They are always quick to respond to queries and have been incredibly accommodating to our needs which is much appreciated. Thank you!