Shuuk
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We connect the world through fashion, in a more affordable way
Reviews 536
Ronnie H
Feb 08,2023Item was as expected, delivered earlier than expected.
pauline upton
Feb 08,2023Wrong size sent.The reason I am so annoyed was I had emailed the company to amend my order from medium to large. The company corrected the order. I had contacted them within 5 minutes of ordering. When my order arrived they had sent medium. Not worth sending back as the quality of the material was not as I had expected. Very thin. The 2 medium sweatshirts i recieved although the same size were very differently sized. One was longer and narrower, the other shorter and wider. I am not talking cms I am talking 3 inches of difference. They fitted like 2 different sizes. I will not be ordering again from this clothing company. Inferior goods. They were meant to be adidas make but definitely fakes. Hence the one star review.
Sheena Walker
Feb 05,2023Efficiency and good service
Lisa Stamate
Feb 04,2023Excellent quality and everything fits yay👍
Ruth Lothian
Feb 03,2023Excellent product, excellent quality and excellent quick postage. Delighted! Thank you! Ruth
Angela Shields
Feb 02,2023Fast delivery and a higher quality than the price would lead me to expect.
Jennifer
Feb 02,2023Easy to order good service all round
O Bran
Feb 01,2023Shuuk has now responded to my e.mails .Basically Shuuk is a very fair company . I am just old and not very tech savvy . Shuuk has agreed to help me with my returns and i would recommend them for the quality of their clothes.
LINDSEY clark
Jan 25,2023Very. Good service kept me updated on delivery which arrive on time stated Im a lady under five foot ( petite ) so took a risk and bought a mini skirt in the sale expecting it not to fit and return it . Because it was a mini skirt it fit me perfectly it’s of good quality and a lovely colour I wished I had bought another one but it’s now sold out I’m just disappointed that the company don’t do a petite range as I would definitely use them again if they did , so hope this is something they could look into in the future PLEASE
Roger Meachem
Jan 24,2023We bought two items of clothing. They arrived but were velvet not the corduroy described in the advert, then the real problem began. We printed out the returns label but the local DHL shop refused to accept them. Shuuk gave us a Take-it-or-leave-it option of travelling an hour or more to a DHL collection site of their preference or us arranging with DHL ourselves for a collection or us keeping the items. (We have already lost £5 carriage payment) We would not recommend this company. Happy to communicate further with them - that'd make the fourth occasion. Following this review the money has been refunded and so I've changed the review to 4 stars. Thanks Shuuk. Hopefully the return programme can be improved.
rainbow4scouts
Jan 23,2023bought a Leather Ladies Backpack it arrived on time looks great, then a few days later we get a bill from FEDX for the import and disbursement fees, in all more than half again of what we paid. would not have bought if we had known. all there stuff seems to come from Uruguay and no were doe's it state that you have to pay additional charges Since I wrote the review I have upgraded my experience and have had contact with Shuuk to sort out the problem
Soleil
Jan 19,2023Initially, I sent a rating of 1 star on Jan 4. In my rating I mentioned that the price points were affordable, however hidden fees were the reason for my rating. The manager emailed me the same day asking why I rated them low as they were a start up company. They offered to refund me money for a product I bought in exchange for increasing my rating. I was sent multiple emails about this (Jan 4, 5, 11). Some I ignored, and others I replied and explained that the rating was authentic and based on my personal experience and did not want to feel persuade in changing my rating. I declined any negotiation. On Jan 18, the company replied to my post on this platform. They mentioned, my rating was "negative, not accurate and that I didn't respond to any of thier emails to date" which is completely dishonest. I come back here to express that in my experience not only does this company have hidden fees, they have proven that their capable of making a customer feel bad for rating them low and then have the audacity to make it seem like the customer is dishonest. I will never use this service again and highly disappointed.
Heather Bradner
Jan 18,2023Good website - easy to use. Good communication. The clothing is lovely and true to size. Delivered in about 7 working days.
judy
Jan 18,2023worst quality products.
M. Aliff
Jan 18,2023This was my first purchase and I'm pleased with the products. The jacket is exactly what I didn't know I was looking for. The fit is true to size. The sweatpants are soft and comfortable, also true to size.
Ernest Mack
Jan 18,2023Very nice product, great price, and excellent service!! Thanks
Angela
Jan 18,2023Great quality clothing at great prices. Always arrives in a timely manner.
Bilqees Ali
Jan 16,2023I bought a dark denim jacket,which is actually true to size and exactly how it was described, some other retailers do not give an accurate description or the image of an item is not true to real life. It is slim fitted, just the way I like it. The delivery was on time and I had no problems buying from this online shopping company shuuk.
Barbara K Cruickshank
Jan 15,2023Love my puffer jacket, the color is perfect
Andi
Feb 09,2023I have seen advertising in the past but never ordered. The sale gave me an opportunity to buy some new sweaters, and I love them! They look great and equally important, they're very comfortable! 5⭐