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Simply COLLECT provides and all in one solution for payments and subscriptions. Automated payments, cloud based software, customer management and much more.
Reviews 38
Thomas Dean
Dec 06,2024The team were able to resolve a payment query I had with a service provider, going above and beyond to ensure the cancellation of a Direct Debit agreement.
Justin Kizube
Nov 27,2024Quick and efficient staff
_lilly
Nov 18,2024I was super stressed out with my situation but yasmin was amazing! she really helped me out and made me feel at ease with what was going on and sorted it out straight away, i couldn't have asked for any better help 🥰
Michael Hannigan
Sep 02,2024Customer Service Provider was extremely helpful and efficient, sorted my issue promptly without hesitation
LJ
Aug 09,2024Very helpful and kind customer service
Kate Andrews
Aug 05,2024As per previous reviewers I would give 0 if I could. cancelled a direct debit after having cancelled verbally with service provider. Late fees and charges applied when no services have been provided. Unfeeling, uncaring sticklers for their contracts. I will never sign up with anyone who uses this company for subs collection. Avoid avoid avoid.
Kevin Colborne
Apr 03,2024If I could give zero stars I would. Dealing with Simply Collect has been a painful and unpleasant experience. Their representatives are rude, unempathetic, and void of any human decency. I would not recommend them if they paid me. Avoid like the plague.
John Robinson
Feb 02,2024Simply Collect have been great for my business. They have really taken the stress out of my day to day. They are always on hand with any queries I may have and deal with everything in a timely manor. My cash flow has never been better. I no longer find myself chasing up payments at the start of the month and I can really focus more on my business and provide a better environment for people to train in. I would highly recommend.
Jason
Jan 17,2024Our martial arts school have worked with Simply Collect for many many years and they have always been professional, consistent and extremely helpful. They're reliability is second to none and they always sort any issues we or our customers have in a fast manner. We can't recommend them enough!
jonathon dawson
Dec 22,2023We have worked with simply collect for a year now and they have been so helpful, polite and efficient. Tamzin in particular has been our main contact and she has been lovely to work with, always on the ball and willing to help. Would highly recommend them.
Ella buxton
Dec 20,2023spoke to a lady called yas today, she’s was extremely kind and had amazing customer service! very helpful
Liam McManus
Dec 20,2023Brilliant service, got Tamzin on the phone was very helpful. I am very impressed, not often you get such cheerful customer service especially in this business but all sorted and dealt with politely and efficiently. Thank you.
James May
Dec 20,2023Had some financial problems recently and had to phone simply collect about a direct debit. The lady on the phone, Tamzin, was really understanding of the situation and helpful in getting me sorted. Really happy with my experience.
Sarah
Dec 20,2023I spoke to a lovely young lady called Yasmin who sorted my queries straight away, i would say i was a bit embarrassed about calling as i have missed a fair few payments due to financial struggles. However, Yasmin immediately solved my problem and offered me a payment plan, which has now put my mind at ease :)
Emily Watson
Dec 20,2023Great service, staff were very helpful and couldn't do enough to help. Recommend 100%
K S
Dec 12,2023Avoid! Avoid! Avoid! I’ve joined GB BJJ club. I’ve bought gi for £160 and set up direct debit with SimplyCollect, payed for first month. After 4 or five trainings I’ve injured my spine. When I wanted to resign SimplyCollect wants me to pay for thee more months (£150) even I am not able to attend training. I will not join another business that uses this company. Avoid if possible.
sue sue
Dec 06,2023Really enjoying the business, lots of time saved the team is really helpful and pointing me and my business in the right direction. big thumbs up :)
Trixie
Nov 26,2023Been using the system for over a year now. The time I'm saving is massive allowing me to spend more time with my clients and getting new ones.
Sally c
Nov 25,2023The person on the phone was helpful and helped me get my membership back on track.
Belgrade Business Centre, NN8 2QH, WELLINGBOROUGH, GB
http://simplycollect.co.uk
Ella
Jan 14,2025Having previously cancelled the service I was receiving from another company, directly with them, I went on to incur fees and charges from this company. Be wary when signing up to use this company to pay for DD. A minimum of 1 month's notice is required, so you are paying for a service you aren't receiving and if you don't pay it, they will charge you.