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Reviews 64
customer
Aug 29,2024Have been working with Smartmove for more than 3 years, they are professional and responsive. They treat tenants with care and can identify the good tenants. I understand once they found out something not right about the applicants (fake info, unreasonable requests etc) they would just ask the applicants to clarify and if they cannot, then Smartmove will filter them out.
Collins
Feb 22,2024They’re the best in the entire Ireland in my opinion. They’re very efficient, infact the name smart move works because they’re really smart in all they do. I give them a 100 percent. If you’re looking for a property look no further smart move properties is the answer.
Ian Mitchell
Jan 17,2024Worst agent "Richard Thomson" ever!!, rude saying I "waisted" my time and his time, when I offered a lower rent offer due to house having no clothes poles, garden fence falling down, cables cut dangling down the front of the house and the top of bedroom window panel on the floor. If the house repairs had been done before giving us a viewing I would of paid full asking price. He wouldn't pass my lower offer onto the landlord, he said "I think we will just leave it at this best wishes for finding an alternative property that suits your requirements." Agent just stood in livingroom and wasn't interested in getting a tenant.
JJohn
Sep 12,2023Very rude employee, had to call them to explain our situation as we are in England so can’t come for viewing to Scotland . I was first asked to email and not to call and that too very rudely. When I started to explain my situation they clearly asked me not to look for properties with smart move and that too very rudely. I was stunned by that statement as nowhere in UK I had faced this. Not sure how they treat their customers. Management should definitely coach their employees.
Jo Jo Shep
Sep 12,2023We haven’t moved in 24 years & we have to say Smart Move were brilliant. The entire move went so smoothly on the day. We highly recommend Smart Move to anyone who is looking to move 💯 Thanks Gill, Dom & team
Sharon
Nov 02,2022Absolute joke of a company, very rude service that can be easily seen from the replies they've posted on here.
Kazem Abbai
Jun 29,2022Smart move agency is so bad agency and the person owns the this business is really really like animals and also some people working for this smart move is so bad people so the most interesting think they use Samart name for this agency but you see is not smart move is fake and bad service and they are really dodgy and when u sign for property they will not gave u service and they will not answer your phone. I advise anyone don’t go to this agency for rooms or house or flat they will late you dawn.👎👎👎👎👎👎👎👎👎👎👎
David
Dec 06,2021George is very helpful and professional. Had an issue that needed his assistance and he’s been brilliant in helping thus far. Very good
Mark Heath
Nov 13,2021I’ve been a tenant through Smart Move for the last 4 months. From the moment I viewed the property and had everything agreed for my tendency was within 24 hours. Throughout the process I dealt with Ailis who couldn’t of been anymore helpful. Any questions I had I emailed and I always got a quick response even out of normal office hours. I’ve only been to the office once but all the staff there at the time were very polite and friendly. A very professional company with such friendly, helpful and knowledgeable staff. A*
valentin andrei
Nov 13,2021Great agency!!
Waldemar
Nov 12,2021Great agency. I'm impressed. Flexible and communicative team. Very fast process from viewing to moving in. A special distinction and thanks for professionalism to the rental consultant Ailis. I recommend the Smart move agency.Waldemar.
Natalia
Nov 11,2021I highly recommend smart move agency as they are an amazing team . Im with them one year now and helped me to move out quick from the flat to the house. Also smart move team is sorting out any issue you may have as they are very helpful and professional.
Niki Adjei
Nov 11,2021Very understanding and helpful team.
Max
Nov 11,2021Amazing team, communicative, flexible and understanding. They made the process seamless from viewing to moving in. Would recommend them for their personal yet professional touch. Special mention to our Allocated lettings consultant Ailis who could not have been more accommodating.
zak
Nov 11,2021Absolutely great service… friendly and helpful and very willing to support there clients old and new. Iv been renting through with Smart move for nearly a year with no issues or worries. I would recommend these guys to anymore wanting to rent or buy a property. Zak
Simon Prentice
Aug 04,2021Were very efficient in what they did and kept us up to date every step of the way. They did a fantastic job and very happy with the service received.
Valerie
May 30,2021Started off really well with admin staff being helpful and giving necessary information. Agent Richard Thomson is lackadaisical, it took three emails for him to respond even after an application and over two weeks for him to advice if application is successful! Not even a call to find out about the viewing or give the necessary information to rent the property.
Stephen Geddes
Mar 23,2021I have now sold 3 properties through Smart Move (mainly dealing with George & Shiobhan) estate agents. TBH, I was sceptical, at first, as their costs were so much lower than “traditional” estate agents but I could not have been more wrong. They were, truly, magnificent, totally professional, prompt and a delight to deal with from start to finish. I would not hesitate to recommend Smart Move to any prospective sellers.
Mcallister Gerard Owen
Mar 21,2021Spot on problem sorters
Ladywell Business Centre, 94 Duke Street,, G4 0UW, Glasgow, GB
http://www.smartmoveestateagents.co.uk
Muhammad Asad
Jan 25,2025Worst service ever by smartmoves group, as we live in one of their apartments managed by smartmoves group in Bradford and i have broken bed in my room from one corner, mailed them 3 times to repair it and they ignore it.