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If you’re not completely satisfied with our service, we want to hear from you. We’ll do everything we can to make you happy, and if we can’t, we’ll refund your money.
Reviews 107
Richard R.
Jan 31,2017I'm a write for a music magazine, and I am always impressed that the transcribers accurately transcribe band names and music gear correctly--including correct spelling.
Jackie
Jan 31,2017Quick efficient and nearly always accurate. If the transcriber is unfamiliar with certain accents this could prove problematic.
Kate
Jan 30,2017The response was faster than I expected, the transcription was accurate.
Sheila
Jan 30,2017Great Company! Expectations area always above and beyond!!! Would recommend. :)
Erin
Jan 30,2017We have been happy with the service that Speechpad has offered. They are responsive, accurate, punctual, and well priced. We will continue to utilize their services for our transcription needs.
Beth
Jan 30,2017I am happy to recommend Speechpad for your transcription needs. As a Marketing Director, I need accurate transcription in a timely manner. A friend recommended I try Speechpad and I am glad I did. Not only is Speechpad fast and professional, but it is also very affordable. My choice for transcription is Speechpad!
AU client
Jan 30,2017I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!
Friend
Jan 30,2017Speechpad rocks!
Niklas Lohmann
Jan 30,2017They have totally changed how we do transcripts! Good quality and keep their promises!
Robert Christensen
Jan 28,2017Since I have started with Speech-pad, the transcribers have made extraordinary efforts to cooperate with less than perfect audio and thick accents.
Snr Account Manager at a digital agency in London
Jan 28,2017We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.
John
Jan 28,2017Excellent work. Haven't been late yet, but have been early a number of times. Terrific service.
Sierra
Jan 28,2017Speechpad was excellent and really went above and beyond in service.
Pete
Jan 28,2017Speechpad has been awesome. They're fast, reliable, and competitively priced. If you have an issue they're very responsive and will resolve it quickly. Can't say enough good things.
Linda
Jan 28,2017Fast, cheap quality service. Translations came on time and I was never hassled about payment etc
Dolly Chugh
Jan 28,2017I have had very positive experiences with Speechpad (I have done approx 20 jobs with them). The turnaround has typically been significantly faster than promised. In the case of one job with difficult audio, I was updated promptly of the challenge and eventually, informed that they did not feel they could deliver the job with high quality so were refunding my money. I appreciated that. One unexpected benefit of this service is that it has opened me up to the idea of recording some ideas related to my work verbally onto my phone and then sending them in for transcription. For example, sometimes, ideas come to me while driving and of course, these are long forgotten by the time I can actually write them down (despite my repeated certainty that "I will remember THIS one, for sure!"). Now, I just hit record on my phone and start babbling. Then I send the file to speechpad.com and lo and behold, I end up with a fantastic documentation that would have otherwise been in the land of epiphanies-I-cant-remember. My only gripe is that audio files on Google Drive don't seem to upload cleanly into the speechpad system. Customer Service, particularly Jill Finch, have been extremely helpful with workarounds to this problem, which is why I have stayed with Speechpad, despite the fact that all of my audio files are stored on Google Drive. But it would be excellent to see this problem addressed.
Bonnie Buol Ruszczyk
Jan 26,2017My experience with Speechpad was efficient, easy and I never had any issues with them at all. I would be happy to recommend them to anyone who needs transcription services.
Kathy B Gray
Jan 26,2017We have been very satisfied with Speechpad and their speed of service, accuracy and customer service. I frequently recommend them when speaking at conferences about optimizing your online videos and social media.
Mimi
Jan 25,2017Fast and accurate service, responsive customer service. I will be using this service again and am already referring others.
.A
Jan 31,2017Love working with SpeechPad. Excellent service. Transcripts are usually done before the deadline and are very accurate.