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Srelle produces exclusive, hand-made furniture after the Pierre Jeanneret designs for Chandigarh, India.
Reviews 182
Laughhhy
Apr 16,2022I ordered my chair super excited to receiving it until I came across this website and I went very concern as all recent comments showing they have issues and took money and MIA. Turned out it’s the same for me, I tried to email just to get a peace of mind - nothing. Left on social media (they keep updating IG!) and they immediately deleted my comments, and now just hide my activities completely so no one can see but me. I contacted my bank and told them what happened and lucky they helped me raise a dispute - THEY STILL DONT REPLY THE BANK! Covid prob hit them hard but there is no reason to take new buyers money and disappear. It’s absolutely unacceptable and just want to warn other potential buyer think twice before buying from them. Especially for retail customers like us - they could be better with distributors or KOL (which u saw from their Ig account) but otherwise stay away!
Alexander
Mar 26,2022Only several months after ordering an Easy chair, I have received the pictures of the final product that had nothing in common with Jeanneret chair. It looked terrible, just a pathetic parody. Only after several inquiries, they agreed to cancel my order and make a refund, but before I got my money, they disappeared. Only now, four months later, I have finally returned my money, thanks to my bank that helped with it. Be aware of this company — this is an absolute scam!
Valentin von Arnim
Mar 25,2022Do not buy at Srelle! Be very careful. They seem corrupt and untrustworthy. We have a credit with them, which they have been ignoring completely for the past three months, without ever replying. It's impossible to reach anyone there. So be very careful before you purchase anything with them.
CJH
Jan 27,2022Similar experience as others listed here. Ordered a chair July 2021. It is now almost February 2022 and I can't get a response from the support team, despite multiple attempts. Update - I commented on one of Srelle's social media posts asking for a response, and they deleted my comment without acknowledgment. Update - March 2022 - The chair arrived, but the wood strip holding the cane webbing in place broke upon first use. A support representative did finally respond when I sent pictures of the defective item, and their advice was to fix it with screws. Also, a seat pad that was part of the original July order still has not shipped.
Sergey Molodtsov
Jan 22,2022Stopped responding to my emails regarding the order that is overdue now. At the same time, they continue to reply to the new sales inquiries. Phone numbers - both in Ireland and Belgium are set up as a voicemail.
Thom
Jan 21,2022Received chairs correctly but still waiting for the seating pads. No replies on my email asking for expected delivery or a refund.
M.
Nov 25,2021I ordered 8 chairs here of which 2 chairs broke the webbing within 1 day. They have promised to contact us immediately, unfortunately this did not happen. Cannot be reached both by telephone and by e-mail. After 4 weeks of calling and voicemail, there will be no call back. Hopefully there will be a response in this way.
Kate Ulliwan
Dec 01,2020I tried to inform me on the obligatory 2 year EU warranty and got blocked immediately without any explanation. Very strange
Marine
Jun 09,2020Really classy and stylish furnitures would totally recommend their products to anyone who wants to create a great atmosphere in your home !
Frank Ranocchia
May 12,2020I like 3 things of this place! 1. Nice products 2. Very Affordable 3. Customer service is so good
Nikhil Tekwani
May 07,2020Srelle offers a must-have range of furniture pieces. The classic furniture reminded me of my Grand-Mother. :)
raschid kablan
May 06,2020They met the established deadlines. Excellent quality according to the descriptions of the WEB. Totally recommended
Rokas Krupinskas
Apr 30,2020Furniture design looks very modern and well crafted. The website design is bright and professional, did not encounter any problems while looking around.
nnamdi anajemba
Apr 30,2020The well crafted furniture collection is amazing it caters to the need of the modern family who need to give their home a touch of class.
Chole Hanfei
Apr 30,2020Srelle offers a unique range of Pierre Jeanneret furniture pieces which I personally love a lot!
Ulises
Apr 29,2020So nice, everything perfect, anyone who’s thinking to buy one of their products, don’t doubt it, are amazing
Chinenye Victor
Apr 29,2020The chairs are well designed with ergonomic in total consideration. Student and library chairs are well produced to match the users taste. I would really recommend for use.
Jerom Joseph
Apr 29,2020My chairs that I ordered are beautiful! Very sturdy built and pleasing to the eye. I cannot say enough good things about my experience with this company. Highly recommend!!!!!
Nahuel Barreda
Apr 29,2020Design really unique whit class Great quality plus a warm and professional customer services. The team was happy to help me find the right product for me. Highly recommended
Maria
Apr 25,2022Great design of the furniture, a bit expensive but it's worth the design and quality.