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Reviews 49
Mark
Jan 15,2025We recently had our gas fire, which wasn’t working, replaced with a Woodbury Slimline Eco 5. The team at Stoveco were extremely helpful and knew their stuff, which made choosing the stove simple. The installation was carried out professionally, with minimum disruption and we were kept well informed by the fitters, George and Dan. There were some challenges, nothing ever goes that smoothly, but the guys on site and back at the showroom dealt with everything quietly and efficiently, which meant that we were able to enjoy our superb new fire that evening. We would thoroughly recommend Stoveco to anyone looking for a new or replacement stove who requires peace of mind that their before, during and after sales service brings.
Satisfied customer
Jan 07,2025Stoveco provide a first class service, informative, friendly and efficient, can't fault them. Everything went smoothly including installation of my log burning stove during a two day power cut. I wouldn't be without my stove, it makes such a difference. I would highly recommend Stoveco.
Hugh
Dec 17,2024Fantastic service from Stoveco. From start to finish of the job. They did a full property survey and planned the installation of our wood burner. They ensured that the flooring etc was fully protected and installation was seamless. All done to plan and budget. I would thoroughly recommend them.
winifred
Aug 02,2024The stove is fantastic, but on top of that the service we received was wonderful which really does make all the difference. The personal touch and a polite, efficient install team. Highly recommend.
Will Simpson
Jul 01,2024My wood burner (and all fittings) was fitted by Stoveco in May. I appreciate the time given to us when choosing options in the showroom and the installation itself went very smoothly with minimal disturbance. I would highly recommend.
Marion Todd
Jun 22,2024I can't praise Stoveco highly enough. From start to finish the process was so smooth. I was given a detailed quote at the enquiry stage, everything explained fully. The men who removed my old stove and installed a new one were polite, friendly, professional and reassured me at every stage of what was a complicated job. They left the area tidy at the end of every day and removed all rubbish. The stove itself is wonderful and I'm one very happy customer. I recommend Stoveco without reservation.
Mrs B
Jun 16,2024Very professional service. Delighted with the of work by the installers would definitely recommend this company.
Kate Nicoll
May 16,2024Delighted with my new log burner. Dan, Rory and George were very efficient and the work was carried out to a very high standard. Would highly recommend.
Margaret Lane
May 13,2024From the showroom to fitting the service has been excellent. Absolutely no mess either in or outside. Very pleased with our beautiful new stove. Would highly recommend Stoveco.
Andrew Stewart
Mar 12,2024So pleased with my Stove, from the the showroom to getting installed. No mess left and a really tidy job the guys were a treat to have in your house.
Samantha Kurt
Jan 10,2024We recently had our stove fitted by Stoveco and we absolutely love it! The service was amazing, from our first meeting with Andy at the store to the fitting and after-care. Would strongly recommend them if you are looking to get a stove fitted 😁
Andy
Jan 03,2024Great experience from advice on what stove we would need, customer service, and installation. Would happily recommend them!
James
Dec 24,2023Fantastic right from the start. Everyone was so helpful and the customer service was excellent. The installation was conducted in a professional and courteous manner and I was kept up to date at every stage of the work. I would happily recommend them to anyone considering using Stove Co. The stove is wonderful and exactly what I wanted. Thank you.
Rain
Dec 22,2023Second time we've used stoveco for wood burner installation and second time we've had excellent service. Dan even let me pick his brains about our kitchen chimney! Very happy cat and toasty family. We did experience a 2 week delay from our original installation date but I was informed well in advance of a problem from the supplier's end. More than happy with the way everything was done .
TonyMather
Nov 11,2023Stoveco installation took 9 weeks from start to finish Then 52 weeks after the job started sent a invoice for alleged extras which were agreed at quotation stage After sales care poor Communication abysmal I worked in the plumbing and heating industry for 45 years and have met few companies so arrogant and disinterested in customer care Would not recommend Stoveco at all
Colin Ness
Oct 20,2023Everything from start to finish was first class. Thanks to Andy for the house visit and advice. Brian for delivering logs. George and Alex for the fitting of our log burner. We are more than happy as it is stunning and a lovely feature to our house/conservatory. I would highly recommend to anyone.
Mr Chalmers
Oct 19,2023Excellent personal service, outstanding professionalism, delivered and fitted our ESSE Stove and Chesney Fireplace exactly as planned and to an extremely high standard with no problems at all. Highly recommend this fabulous company!👍
Amanda
Aug 13,2023Absolutely brilliant service from arranging initial meeting through to installation and hand over. Team where attentive and listened to our needs .. matched the stove to suit our needs and installation day was easy and clean .. team are incredibly polite and attentive .. but the wood too it’s fabulous
Stuart Muir
Jul 24,2023Had our log burner installed 3rd and 4th July 2023, the installation involved removing and replacing an existing gas fire. The preparation and execution of the installation was professional, efficient, courteous and extremely informative. We have had to have a couple of fires on already as we absolutely love our new addition that gives off a totally different type of heat to conventional central heating, the log burner heat hugs you and is ideal accompaniment to a cosy night in.
Unit 1, Avalon Business Park, KY160UB, Guardbridge By St Andrews, GB
http://www.thestoveco.com
Ian Dawson
Feb 05,2025Work started and completed as agreed. Tradesmen worked to a high standard with minimal disruption or mess. First class product and service.