Sunny

4.0 (891 Reviews)

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Sunny provides a more flexible and transparent alternative to payday loans. Apply for a loan at Sunny, and once approved, receive cash within 15 minutes.

Reviews 891

4.0

Out of 5.0

lucinda knowles

Mar 12,2020

Excellent service

Laura A

Mar 12,2020

Sunny have been nothing but helpful. They are really easy to deal with and give you all the information you need in a clear manner. Will definitely be using sunny again if need be

Lauren

Mar 12,2020

Got a quick decision and the money was in my bank within 10 minutes

David codling

Mar 12,2020

Very easy to use very happy many thanks

Ruzziella

Mar 10,2020

So easy and quick. A very straight forward application and within minutes you got what you wanted...

vics

Mar 10,2020

I'm on day 26 of the 30 days expected to wait for the redress offer to be put in my account. 30 days is really too long to make customers wait considering that when I missed a payment I was hounded with phone calls and messages asking me to pay. Now I’m the one chasing for money I get radio silence. Sunny dealt with my initial complaint quickly which I applaud you for but not now when I am having to wait a ridiculous amount of time for the refund. Will update when I receive my redress offer in my account.

Nick Whittaker

Mar 10,2020

Very bad waiting for redress for 30 days and not yet paid

J W

Mar 10,2020

Still no redress payment received. And i have emailed Elevate’s management including Mr Greever, with once again no response. For such a big company they seem to lack in customer service skills, very poor.

Amy

Mar 10,2020

Had I left this review yesterday it would have been entirely different. I have been a customer with sunny for 5 years and have always paid my loans in FULL or before they even ended! I called today to ask for help with a small amount I am having trouble repaying due to a relationship breakdown and the gentleman I spoke to was not in the slightest bit sympathetic or helpful. I was trying to set up a payment plan and he was happy to let me fall into arrears to get a default for the sake of not telling me I needed to pay £5 more to meet the criteria of minimum payment. I am mortified that I’m in the position I am in and I was left feeling even worse after the conversation, talking to someone about your finances is embarrassing enough as it is and I plucked up the courage to call As I am desperate to get it sorted after burying my head in the sand for so long and was made me to feel stupid. I spoke to two other companies today as I am determined to get my finances in order and the way I was spoken to was SO different. So disappointed!

Michelle Wynne

Mar 10,2020

The experience from start to finish was very good and so simple to do.

MP

Mar 10,2020

Sent affordability complaint on 12th Feb, auto response stated would respond in 7 days. Have heard nothing since then. Very poor complaint handling.

Kathy H

Mar 10,2020

easy application and quick service

Sara

Mar 10,2020

Very easy to keep giving unaffordable loans but completely denies this when advised to admit they should never of given them.Feeds off the poor to line rich pockets.