THE AGENT "WILLIAM" WAS EXTREMLY HELPFUL, PROFESSIONAL AND FRIENDLY! HE IS DEFINIATELY AN ASSET TO techsvite!
fixing my software has completed and working fie now .
Great technology experts. Outstanding job done by the professionals .
much too long and time consuming.
Solved all my issues and avg for 2 years restored things made easy
Apps and Drivers updated
Apps and Drivers were updated
I contacted the customer service support to show me how to scan my document. He was patient and showed me how to scan and file my document.
service was great . they took the time to explain everything . thank you .
good seervice
Thank you for activating my software in my computer and updation was successfull. excellent work .
thank you for helping me to send email and scanning document .
Very Thorough and patient thanks for service.
well satisfied and very professional . issue were resolved on time. thank you very much .
Unique and complete service . technical assistance made by tech was excellent and unique .
tech resolved my computer issues and helped me to make software running properly .
Problem was corrected as requested
Great Experience issue fixed in short time
The technician was very pleasant, efficient and was able to solve all the issues.
Ms. Alla Portnov
Jul 17,20241. company is fraudulent - their website is recommended against using it by Malware bytes. 2. Inconsistent between statements made during phone calls on December 12 2023 and on July 16 2024 about details and nature of their charges; support hours of operations. Charged me $498 for 3 years of their support including yearly Norton 360 charges for this period. Now, I found out that Norton is not affiliated by this company. on 7/16/24 Techsvite agent, Jose Mark confirmed my 3 years support contract with them, but denied that Norton charges were included in this fee. When he sent me a copy of 12/12/23 bill today it stated 180 days of support for $498. Refused any kind of refund despite false and inconsistent advertisement and billing. 3. hours of their operations 24 x7 are false, he said their live support is 9 - pm EST. Phones do not have voice mails, no response after 6 pm EST.