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The Bear Garden is a specialist, collectible Teddy Bear and soft toy shop based in Guildford. Buy Steiff, Merrythought, Charlie, Isabelle, Kosen, Jellycat.
Reviews 766
Betty Scott
Dec 02,2022I have ordered twice. Both times excellent.
Stephen Thorington-Jones
Dec 01,2022Excellent communication and customer service.
Ellie
Nov 30,2022Absolute perfection. The bear was clearly packaged with care and the little note was adorable. Means a lot since this was a first teddy bear for my soon-to-be new niece or nephew. Would definitely buy from here again.
Mervyn Meharchand
Nov 30,2022Timely , free shipping excellent , arrived in perfect condition
Glen
Nov 26,2022I’ve bought from here before and returned this Christmas. Gift arrives nicely packed in tissue and a great price too. Cheaper than Amazon and supporting small business. Thank you
Sharon Strudwick
Nov 24,2022Not a lot of choice, but when bear arrived it was great. Package was delivered quickly
OLIVIA STONE
Nov 22,2022Wonderful customer service when I was confused with some international requirements. Prompt response to my customer ticket and helped when they could. The product arrived in South Korea within the week!
E E G Clarke
Nov 21,2022Easy to order from amazing choice . Not too expensive and prompt delivery Packaging is eco friendly and I had a lovely message from them too
Hannah
Nov 21,2022The Bear Garden was the only place I could find the Jellycat I wanted to get for a friend, delivery was good & packaging was secure with a little handwritten note. Very happy customer.
Rose
Nov 21,2022I have had multiple amazing experiences with the bear garden that I am going to summarize here. My first time there (when I was about 8): The staff member in the shop was lovely and helped me pick the perfect bear. My second time (when I was 11): A Steiff rep was there helping a man called Andrew, who I believe is the owner, to decide which bears they wanted to stock for the next year. Both were so kind and Andrew listened to the type of bear I was looking for and suggested a bear that is now my favourite in my whole collection. My third time (when I was 12): Lovely woman in the shop. She let me take photos of my favourite bears and leave to take the time to think about which one I wanted. I ended up buying A lovely little Teddy Hermann bear. My final time (when I was 13): I ordered a bear online. He came quickly and was so well packaged. Delightful bear who can in a box and wrapped with tissue paper with lovely little paw stickers. I am looking forward to my next trip here (hopefully next Wednesday if all works out). My only pointer is it would help if the shop opened on weekends which would make it easier for me to visit. (date given is my most recent experience with them). Edit: I went and picked out a lovely Steiff bear (that looks so much cuter in person so you should definitely visit in person if you have the option) and another Steiff that I will get for Christmas. Again staff were lovely and bears were lovely. Perfect
Maria latif
Nov 20,2022Very fast shipping. And a beautiful gift
Sledge
Nov 19,2022Good local service and no issues to report
SA
Nov 19,2022Quick delivery. Very well packaged.
Caron Atkinson
Nov 18,2022Excellent service and communication as always.
Jie
Nov 17,2022Good servic and good bear！😀
D B
Nov 17,2022What a lovely bear! This is my second purchase and I’m extremely happy with your service. The bear reached me safely. Thank you so much for the note and the postcard. Love from India!!
Kaz
Nov 15,2022Great experience ordering and receiving . I went to Bear Garden again for a quality product, as I ordered previously and wasn't disappointed .
Mark Greening
Nov 13,2022Fantastic company. Always brilliant service.
Pat Clafton
Nov 12,2022Swift service. Nicely packaged with a little personal note.
10 Jeffries Passage, GU1 4AP, Guildford, GB
http://beargarden.co.uk
C. Draper
Dec 02,2022I bought a Snoopy toy for my daughter, it arrived on time and she is really happy with it : )