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The Direct Mail Company are a UK wide mail house who deal with both transactional and advertising mail.
Reviews 73
Lucas Terrier Club
Jul 21,2020Order placed and invoice paid in February by a not for profit organisation. Still chasing them over 5 months later for a refund as no communication since invoice was paid.
Paul Hardy
Jul 02,2020Received a quote and wanted to place order, contacted them 5 times by email and 'phone - 5 times they said they would get back to me urgently - 5 times they did not respond. had to use alternative source. Customer service poor
Alan Edwards
Mar 03,2020Absolutely fantastic service from start to finish, i really do not know how anyone could not rate this company 5 star. I mailed 25,000 postcards for our life insurance business and the return was that good we are looking at doing this monthly. Special thanks to Miles he was a great help and very knowledgeable.
Richard Bagnall-Smith
Jan 30,2020Do not use this company for important or time sensitive mailings. The 5-7 business day service we were quoted took 6 weeks to arrive. The support staff were constantly unavailable and no one returned any calls. I will not use them again.
MJR
Jan 21,2020We have used their services for 4 years and we get a faultless service. Most importantly we find our mail is delivered on time and of the highest print quality. We mainly use mailshots to promote our boilers and they work every time. Highly recommended by us from Midlands Boilers.
Sean Royle
Nov 27,2019Our monthly order is delivered on time every month without fault. Myles makes the process faultless and is always on hand to help
Tim
Nov 27,2019100% would recommend this company, excellent service
Cookridge20
Nov 27,2019Great company used quite a few times now. Excellent service definitely would recommend
Paul Wright
Nov 27,2019Easy to deal with, great service
Scott Chris Moyles Vendy
Nov 27,2019Used for a door drop, excellent service would recommend.
Ryan Richardson
Nov 27,2019Used to send both advertising mail & used for door drops. Delivered on time and good response from our leaflet drop so we know that it was definitely delivered too.
Catelin
Nov 27,2019Used for bulk postage, delivered on time as expected.
Jayne
Nov 01,2019Would highly recommend to anyone looking for mail fulfilment. Found them at top of Google and they are definitely the top direct mail house.
Katy Hopkinson
Nov 01,2019Great service for our annual mailing for upcoming Black Friday promotions. Thanks to James for Making it easy every year.
Sean
Nov 01,2019Perfect, we mailed 150,000 to our Home Cover prospects and everything went smoothly. Such a pleasure to deal with Myles and his team. Thank you.
Lisa Stobbs
Nov 01,2019Mailed on time as planned. Will be sure to use again in the future.
SP Paul
Oct 22,2019Complete failure to deliver or to answer calls. Having used this company 12 months ago with great success, I can only assume they have been taken over by unscrupulous people. Letters we ordered have still not arrived two weeks later. There is not reply from them. You get through to some kind of phone bank who say: 'Myles is unavailable' or 'Chloe is unavailable' and no-one rings back
First Steps
Oct 17,2019SCAM - no reply to emails or calls - they take money and DO NOT DELIVER
A MH
Aug 12,2019We used them to send out an important piece of mail, however it did not arrive with the recipients until almost two months later. Despite numerous calls they will not respond to our compliant 'Myles' is never in apparently.
Churchill House, WF8 4HY, Pontefract, GB
https://www.thedirectmailcompany.co.uk/
Andrew White
Oct 14,2020Abysmal. MYLES promised to deliver our very important MAIL. Sent in with no response after weeks. Put up a review which provoked MYLES into a response. Promised to deliver and yet again, let down. Abysmal. . . This is a follow on to his REPLY. Not even an offer of apology just a straight Defence. I sent the order to the address as per GOOGLE, their own WEBSITE and I am to BLAME? Truth is nothing like the reply received. Not in any way shape or form will I accept the REPLY. Trust me, GO ELSEWHERE if you want a successful order and loose this HOME addressed MIDDLE MAN. . .