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Reviews 38
Pete Schultz
Jan 13,2023Orders in mid December and on January 12, 2023 still no product. Tracking (if it isn’t fake) shows the item cleared customs on January in Los Angeles. Tracking has not updated since then. I’m now convinced this is just a slam. I have asked Pay Pal for a refund since this should be covered with their buyer protection.
KC
Jan 11,2023SCAM. ordered december 7th. has not arrived. the tracking showed it in Los Angeles, 300 miles from my home for 3 days. I just checked now (january 10th) and the tracking says it was in my town on December 26, but it is UNDELIVERABLE - returning to sender. why? (I have been checking daily from Dec 25 - January 1st, it never showed it was in my town's Post office... but now Jan 10th it shows that. I have not checked the past few days) that makes no sense. Emailed their customer support email, and nothing. no response ever. Their fake number on the site is not real either. 3072189795. scam scam scam
Cara Reynolds
Jan 08,2023Total scam. Website states shipping for US orders is 2-4 days. It’s been 29 days and I am still waiting. Tried to contact them via email comes back as undeliverable and when I tried to call message directs you to email them using the email that came back as undeliverable.
jennifer Jarvis
Jan 07,2023never got my order. no one responded to my emails. it's a SCAM!!
Jeff Bowen
Jan 06,202330 days and still no product.
Sharon O
Jan 06,2023***SCAM ALERT*** Ordered mid-December...still waiting for item to arrive. I emailed to cancel, was informed the item was already "in process", so couldn't be cancelled. The tracking is a bunch of nonsense ("Next stop Los Angeles Airport HK international airport", etc.), with no carrier named and updates repeated verbatim hours/days apart. Total waste of time/money and grandson didn't get what he wanted most for Christmas :( Time to contact cc and determine recourse options!
Jeremiah and Teresa Sells
Jan 06,2023I ordered with this company on 12/13/22. I ordered 3 items a total of 107.00 and as of today I still have not received anything. These were going to be Christmas gifts and like the other reviews, I was told to be patient as they are a small company. I sent several emails requesting my money back....Nothing. The company I ordered from claims to be a small company based in California..However, my items came from China according to the tracking info. I just want a refund at this point.
KH
Dec 31,2022Ordered 15 days ago during their free rush order promo (2-5 days delivery) and still don't have a delivery date. Company claims they're a small family run business but emails come from GKS holding (an e-commerce business in India?) and parts ship from a manufacturer in China. Working on getting a refund for this dishonest site. Update...well we did receive the order over a month later. We gifted them to our kids for Easter (instead of Christmas) and the led lights broke off of two of them after just a few minutes. What a cheap, horrible product and waste of money. Of course it's too late to get a refund now.
Marisa McKay
Dec 31,2022I ordered over a month ago and they still haven’t showed up. No replies to emails or phone calls. Scam. I need to dispute with my credit card company now.
Sybille McCormick
Dec 30,2022I ordered the Fly Orbb before Thanksgiving, and it arrived on Christmas Eve. I had to email them and request that they update the shipping info which they eventually did. The item was very cheap and broke within 20 minutes of use. I've emailed them to return the item but have not heard back. Don't waste your money or time
Brad Lookadoo
Dec 29,2022I wish I would have read the reviews before ordering. This is a scam site that will take your money and give a tracking number that never updates.
Chris
Dec 21,2022DO NOT ORDER FROM THIS SITE. It's a scam. When you place your order they will tell you they've already mailed it out to somewhere in IL. I don't live in that state I've left numerous voicemails and emails with no reply. They will simply take your money and run. You have been warned.
Megganj
Dec 16,2022I ordered two on 11/28/2022 and I cant get a status on my order except for it's processing. I received an email that it shipped 11/30/2022 but the shipping number is very shady. I really am starting to think this is a scam company. BEWARE!!
Alex Deigo
Nov 26,2022Just order them on Amazon!
Sarah
Jan 09,2022I purchased 4 orbs for Christmas presents. They took over a month to arrive, and the products had been bent in transit. I paid £70 for them, which was apparently at a 'sale' rate. They came in flimsy boxes with dreadful looking packaging. Honestly looked like they had been home printed. The orbs smell horrible- like chemicals. It's a really strong smell. They are very cheaply made- they look like they are from the pound shop. There are minimal instructions, they do not hover and they most certainly do not come back to you when you throw them. I am very disappointed with the quality for the money I paid. I am embarrassed to give these as a gift- if I would have seen them in a shop I would not have purchased them. I am certain this company are scamming people be a there are no negative reviews on their website and their Facebook page doesn't have reviews enabled. They emailed me for a review for their website... which surprise surprise isn't on there. I do not recommend these products, and I do not recommend this dishonest company.
Dbuch
Jan 07,2022Very bad customer service and I question the legitimacy of the site and will be looking into it further. Please note item ships from overseas. I recommend getting this item elsewhere.
Busspasstraveller
Dec 30,2021Excellent Customer Service and product. Received first fly orbb quickly but it had a faulty usb connection; after sending evidence, a replacement was sent AMAZINGLY quickly. Had been a bit anxious about placing order initially as could not find reviews etc. but I would happily place more orders with this company.
Vicki Blanton
Jan 13,2023Ordered these for Christmas gifts on Dec.5. On Dec.15 got an email that there may be a delay on shipping so I replied to cancel since they would not be here on time. After 1 month they arrived and I have repeatedly asked to return since I had to purchase a replacement gift. No reply time after time. Do not order from this company!