The Gray House is independently owned and run by Michelle Barber who has in excess of 15 years experience across both the residential and commercial property sectors. Whether you are a seasoned or first time landlord, a new tenant or experienced with rental, you always need an agent that gives confidence in their reliability, trust in their experience and reassurance that you and your property will be taken care of to the highest standards. Michelle is a member of the Associated of Residential Letting Agents (ARLA) giving both landlords and tenants confidence in a Propertymark Protected and Regulated Agent. Members have voluntarily chosen to become regulated highlighting their commitment to higher standards in the letting and property management industry.
Me and my partner were given a section 21 eviction notice after living there for many many years, and Gray House were solely responsible and created this mess. We prided ourselves on being perfect tenants. My experience of them was greedy, sneaky liars... They mentioned the property was to be redeveloped, but after seeing the property relisted online many months later it was simply just redecorated. I would not recommend this letting agency at all. Liars, and cheats... On top of this, the property had a mouse infestation during our stay, and the letting agency refused to do anything about it. Awful....
Recently rented an investment property through The Gray House and their service and professionalism was second to none. Michelle was able to achieve a let on first viewing, above the asking rent and to a fantastic tenant. Michelle provides a personal yet professional service, kept me informed of each step of the process and took care of everything from the viewing to referencing, the inventory and oversaw the move in process. Would not hesitate to recommend Michelle at The Gray House for your letting & property management requirements.
Mr Stoj
May 26,2024I had a fantastic experience with Keith and Michelle from the Gray House lettings. Their team was professional, responsive, and extremely helpful throughout the entire rental process. They made everything seamless and stress-free, from viewing properties to signing the lease. Highly recommend for anyone looking for a reliable and efficient letting agent!