To leave a review you need to be logged in
Reviews 51
Carmen Erasmus
Nov 08,2024I don’t usually write reviews but I had to! Amazing company! Couldn’t recommend enough! Was looking to buy two leather bracelets for a gift before leaving in a weeks time. One of the bracelets were out of stock. An extremely kind employee emailed me and offered my lots of different options and sent out the order express delivery whilst keeping me inform the whole time! And amazing proudcts! 10/10!!!
Rebecca Hierons
Oct 18,2024Today, I bought my umpteenth beautiful bag from the Leather Mob. It is the teal Gaia. This shop is amazing and have known Alex for all the many years she has been in business. I still remember walking into her first shop on Clayton Road in Newcastle and smelling the wonderful Italian leather scent. I was immediately hooked. The bags are of exceptional quality- so soft and supple with lovely soft cotton linings. They simply don’t wear out (which is the only problem as I have to hide my stash from my husband!!) I have all colours, shapes and sizes for all occasions. Alex is terrific - so helpful and friendly and always happy to change something for a slightly different style or colour if need be. I cannot recommend her lovely shop highly enough.
Hierons, Charles
Oct 18,2024I accidentally published this review under my husband’s name! But I have re-published under my name now. Sorry about the confusion - but it is still a fantastic place to get your beautiful Italian leather bags.
Ms Sheila Harvey
Oct 16,2024I ordered a bag but received no confirmation of my order. After several weeks I phoned up and was told my bag was about to be dispatched. It is called a shoulder bag but I can not fit it over my small size 10 shoulder. It may be fine Italian leather but it feels like plastic. There are no details in the package to say how I return the bag. Not a good experience. Will not use you again.
Satya Jayanty
Aug 22,2024Leather Mob is a special boutique shop in the Windermere, better choices and goods (genuine leather) with affordable prices. Alex was too good and courteous offering a variety options. Highly recommended shop to visit.
ISABEL WARD
May 23,2024Wow, what a find is the Leather Mob , first class service from the lovely Sarah who answered all my queries to the express delivery of my fabulous Lucia bag for which I’ve had so many compliments . I can’t recommend this firm enough , and I’ll definitely buy from them again . 5 stars all round ❤️
James Norrie Lamb
Nov 26,2023The Leather Mob provide a excellent Customer Service. Great communication prior to delivery. If in my case the item had to be returned due to it being to small. The help I received from the support team was out standing. Would always use The Leather Mob for future Leather purchases.
T.P.
Jun 29,2023I could not have had a better experience. The leather bag I bought is so beautiful and well made. It looks much more expensive than it was. There are so many great pieces on this site. But honestly it’s the customer service that will make me come back. Alex is amazing. He sent me photos of other options (and BETTER options) when there was a concern about getting the bag from Italy to California in time for an event. I got the better bag in a week and it’s perfect. The leather mob is such a find! Nice people selling quality items. Perfect. I’ll be back!
Izzy
Jun 16,2023Francesca was so so so helpful and made everything so easy! She gave me alternatives to what wasn’t in stock and answered all my annoying questions. Also very friendly and lovely☺️ I will definitely will be ordering again as of the amazing customer service!
Alisha Merali
May 16,2023The customer service is great! I ordered 2 bracelets and paid for faster delivery. I recieved a call from Alex explaining one of the bracelets was damaged and would need longer to arrive. She offered to reimburse me for the extra postage I paid without me asking. I have recieved the second bracelet today, the first being sent as if I had paid for faster delivery. Both are beautiful and even better than expected! Keep up the great customer service!
Helen Barrasford
Jul 17,2022I struggle to understand what else people would need in order to rate this company any less than exceptional. Ive bought too many bgs from Alex to count now and would not think to go anywhere else. The bags speak for themselves but the service is in a class of its own....Alex and her team are flexible, accomodating and always put the customer first. You will not get the options of style, quality and colour anywhere else...trust me I know!!
Gemma Wallis
Jun 12,2022My experience with this company was absolutely brilliant from start to end. Alex worked with me to ensure that I received exactly what I wanted and certainly delivered. I would highly recommend these beautiful bags to everyone!
Lesley Gray
Mar 30,2022Very friendly and extremely efficient service Thank you
Margaret milligan
Mar 23,2022Very pleased with the purse 😀 can't say much as it's a present can say more once she receives it well packaged very happy overall with everything.
Mrs M Scott
Feb 27,2022Very happy with the service and quality of goods. Well done
Michelle Forster
Feb 24,2022I bought a black leather roller belt for my daughter's boyfriend who was turning 18. Perfect for a young person and very stylish. I must thank the owner if the business who went over and above dropping the belt off in Jesmond as I hadn't realised they had moved to Tynemouth and no longer had the Jesmond shop. The gift wrap and presentation was beautiful. Needless to say he loved his gift. I will definitely be returning. If you want something a bit different and beautiful quality, go to The Leather Mob. Mich
Anne young
Feb 21,2022Hi i bought myself a small purse wallet it is lovely and soft love the colour so I went back today and bought another one so pleased
Rob Symes
Jan 14,2022Nothing to add
Friend of Ted
Dec 30,2021Excellent service, personally delivered my purchase to my home so I would have it before Christmas.
Greg Vernon
Feb 20,2025Fantastic service from Alex. Couldn’t ask for more.