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Wuzhou Tianyu Gems Co., Ltd located in the world renowned artificial gem city-Wuzhou, Guangxi, China, is a factory with over 20 years of experience in jewelry customization, specializing in the production and sale of high-end quality Moissanite, Hydrothermal Emeralds, Lab Grown Gemstone and Lab-grown Diamond, Fine Jewelry, 24K pure gold jewelry. We lab grown diamond manufacturers take great pride in offering our customers a wide range of stunning and unique jewelry options, all created with the highest level of care and attention to detail. Whether you are looking for a timeless engagement ring or a modern statement piece, our commitment to quality and customer satisfaction is evident in everything we do.
Reviews 37
IMS
Jan 24,2025I was initially nervous about designing an expensive piece of jewelry via online communication only, but Tianyu and their representative Maggie made everything comfortable and seamless. It still took a leap of faith to make the purchase, but I'm so happy with my pendant and it was well worth it. My necklace is beautiful and expertly crafted. I will absolutely work with them again.
Hanna Reyes
Jan 23,2025I can never say enough wonderful things about my experience with Tianyu Gems and Maggie in particular. The process and ring were absolutely beautiful but Maggie's wonderful way of answering all of my questions, her patience, her dedication and her guidance made the experience so so special. I have a ring of my dreams thanks to Maggie and Tianyu Gems:-)
Martin
Jan 14,2025We had a great experience getting a custom ring built by Tianyu Gems. The sales representative Maggie was very helpful and prompt to reply, and helped us define the style of ring we wanted. The final ring was fabricated and shipped very quickly and looks just like what we were looking for, at a very reasonable price, I will order again from them in the future
Candace TenEyck
Jan 11,2025Maggie was wonderful to work with! She was very patient and reassuring, despite the fact that I’m a notorious overthinker. My rings came out beautifully and I will absolutely work with her again!
Barry
Jan 02,2025I had an amazing experience working with Linda at Tianyu to create a custom engagement ring. I reached out to them with some specific requirements, and Linda went above and beyond to make sure my dream ring became a reality. Her communication throughout the process was fantastic, she kept me updated every step of the way, and her knowledge and expertise made the entire experience smooth and enjoyable. I couldn’t be happier with the final result! If you’re looking for someone who truly cares about bringing your vision to life, I would 100% recommend reaching out to Linda.
Renee
Dec 10,2024Maggie was awesome! She was very patient and able gave me rings exactly what I was hoping! The diamonds are super sparkly and I can’t ask for better craftsmanship. Thank you for giving me my dream rings for such an amazing price. I highly recommend them!
Joshua Fielder
Dec 04,2024They offered a very personalized and expedited experience. The custom designed product was delivered quickly and exceeded expectations!
Joung Lee
Dec 04,2024I had a great experience buying a lab-grown diamond ring from Tianyu Gem. Maggie was amazing from start to finish! She answered all my questions, guided me through the process, and made sure everything was perfect. The ring is absolutely beautiful, and the quality is fantastic. I couldn’t be happier with my purchase. Thank you, Maggie, for your excellent service! I highly recommend Tianyu Gem to anyone looking for stunning jewelry and great customer care.
Zack Wu
Dec 03,2024Erica is great, is very patient and thorough with her service and aims to please. Would recommend for any custom jewelry asks!
Kim
Dec 03,2024I ordered diamond earrings. This was such a pleasant process, the rep at Tianyu worked hard to make sure the product was as exact as I wanted. In the end, the result is even better than I could have hoped.The earrings sparkle so much. Prices are great. The packaging is so cute and thoughtful too. I'm really happy with the results and wanted to share!
AHJK
Nov 26,2024Purchased two lovely custom made rings with Tianyu and they were highly responsive and engaging in the jewelry making process. They told me the exact grams of gold, shared gem selections with me before setting the pieces, and regularly shared updates. I was so impressed with customer service each time and I'm even more excited to make more custom pieces with them. All messaging done through WhatsApp.
Andee
Nov 23,2024Got a custom cut stone and then had a ring custom designed. Process took only a few weeks, Tianyu kept me updated every step of the way, giving me approval at every stage. I’m absolutely in love with the final result, it came out so beautiful. Wouldn’t have a single hesitation about working with Tianyu again. I worked with Maggie. She was very professional. You can ask as many questions as you want along the way, you approve every step of the process and Maggie was very patient. Would use them again!
Lynn Oo
Nov 03,2024Maggie was absolutely fantastic! If I want another custom design, I will definitely be contacting her again. She gave me a fair pricing (I enquired elsewhere too), but I chose Tianyu since I've read such good reviews about their products/customer service. She understood exactly what I wanted. I showed her composite images with detailed descriptions of what I wanted, a lotus/tulip setting, rounded prongs, the exact colour tone I wanted, etc, and she got me a CAD almost immediately. The ring took about 4+ weeks to make and was delivered within 2-3 days of it being shipped out. I did specify that I was not in a rush and I gave them ample time to fulfill my order.
Pooja
Oct 18,2024I worked with Maggie for a ring design. The process was very efficient and she kept me updated throughout, even on her holiday. We started off with a certified lab diamond that had excellent specs which she sent me many videos of. We then worked on the CAD for the ring setting which I asked for so many changes, they were all done quickly and accurately. I'm so happy with the final product. I highly recommend Tianyu Gems as a reliable china-based jeweller for custom jewellery.
Angie
Oct 11,2024I worked with Maggie to create a custom ring and everything was perfect. Communication was open, friendly, and fast, and the ring was made exactly how I wanted. They offered a payment plan or to pay everything outright, which I really appreciated! She was also helpful in consulting when I wasn‘t sure. I will definitely order again!
Kay B
Sep 16,2024I worked with Erica on some custom jewelry pieces. She provides quotes really quickly and is very informative about the process. I haven’t had any issues with receiving my packages either. I definitely have gotten a fairer price and exceptional customer service working with Erica from tianyu compared to my local retailers.
invisible kangaroo
Jul 23,2024Maggie is the best, kindest, and most helpful/supportive sales representative I've ever worked with. She was so communicative and helpful throughout the process and even expedited my order without asking so it could meet certain timelines. She is excellent at her job and even gave helpful suggestions on how to improve my design. I highly recommend/encourage working with her - I can't imagine a better person to work with.
DC
Jul 09,2024I can't say enough good things about Tianyu Gems. The quality is suburb, the shipping is fast and working with Sophia was super fast, easy, and responsive. I can't wait to do business with them again!
Benji Judd
Jul 04,2024These guys are simply awesome. Super friendly, understanding, helpful and even sent extra items. Will use again for the next ring and I reccomend them to all my friends, the rings are so much cheaper than in Canada as well for seemingly the same quality.
No.69 Xihuan Road Wan Xiu District, 543002, wuzhou, CN
https://www.tygems.net
Courtney E
Feb 02,2025Working with Maggie on my custom wedding set was easy and fast. Maggie and the ring designer helped me customize a design and gave me advice along the way on what would work best. I have been in awe since receiving this ring, it is so stunning. The stones are so incredibly sparkly. I will absolutely get another set from Tianyu!