Waited over 2 weeks for delivery. Never received the item. No attempt to deliver as I was on site every day and no one was ever seen. Still waiting on a refund but don't have high hopes that will be with me anytime soon if this is how they operate.
Love my O’neill Hyperfreak wetsuit so much! Delivery was so quick as well, and I was sent regular updates on my order status
A great product...delivered very quickly..at a great price. Perfect
The SUP was delivered when I requested it. It was well packaged and the board and other contents were all in good condition. Lovely board (which I’ve already used) and excellent value, as I bought it in the sale.
Excellent service and delivery
Great experience and customer service
Fast delivery, hooded towel looks great.
Great experience with them, good price and quick delivery.
Excellent customer service and excellent advice. They were more than happy to show me a couple of options and which would be the best option for me. And very helpful.
What lovely people working there. So friendly and dog friendly. Loved shopping there.
Im always the first on Trustpilot to leave a negative review when I have an all too often bad customer experience; I rarely receive a good enough experience to warrant leaving a good review.... however I've got to say the customer service at Tiki Surf (Especially at the Braunton shop) is awesome. Bought quite a lot of stuff from them over the years and always been treated with courtesy and professionalism. Just had a n issue with a Dry-robe that bought and they could not have been any more helpful in resolving it. Thank you Tiki.
Very good experience, I ordered a coat and the delivery was super fast. It unfortunately had a faulty zip so I requested a replacement, which was shipped before they had even received the original one back. Very good customer service.
Very good service - especially from Jake and George (I've now had two boards shipped by Tiki over the past few years)
Shaton Braithwaite
Oct 14,2024Good quality,jacket and very pleased with it ,disappointed with delivery charges then to have to return at more cost then to re order , so before I actually purchased I had spent £12 so any saving I thought I was saving turned into an expense..