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Reviews 161
David Girling
Oct 04,20234 working days from order to delivery despite the web page saying 14 to 17 days. Quality of wood is good. Only thing missing was a notification that the wood was to be delivered and what date the delivery will be. App and information good.
R puttick
Oct 04,2023Reasonable prices and good products, there was a bit of a lack of delivery info, no contact beforehand, was just left outside I'm the rain.
DARRYL LINKEVICIUS
Oct 03,2023Easy to use, good quality and fast delivery.
Alan Smith
Sep 21,2023Fast delivery great product would recommended to anyone to use this company
Clare Spence
Sep 18,2023Excellent service. Timber beam arrived very quickly. Fantastic quality. Thanks
Nick Allaway
Sep 10,2023Quite helpful - these people answer the phone which is rare these days.
Gotcha
Sep 10,2023When you call - there is actually a very helpful skilled person on the other end - great service and quality product
KK
Sep 09,2023Ordered on Friday, delivery on Tuesday. Reasonable charge for delivery. Happy to use them again.
R. Moore
Sep 06,2023Very easy and straight forward ot order.
Greaterscapes Landscaping
Aug 27,2023Great service. Ordered cedar battens and they were delivered promptly and were of great quality.
Aaron Robinson
Aug 18,2023Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards. Few boards were damaged in transit (not sellers fault) but once contacted via phone, replacements were sent out free of charge next day! Will use again
Katy Mawhood
Aug 16,2023Timber2U provided outstanding customer service and support in light of a poor delivery by DPD (timing, delivery point, etc). Their response was quick, proactive, and ready to make amends. The oak itself is extremely high quality. We're over the moon with the service. A huge thanks for making things so positive!
Patrick
Aug 16,2023Timber2udirect were quick to contact me after receiving my order to say there would be a delay as they had insufficient items in stock. I'm glad they did that so I was aware and could reschedule work, rather than being left waiting. I would have given 5 stars had the items actually been in stock ready to ship!
customer
Aug 14,2023Very helpful customer service.
Louis
Aug 14,2023Went above and beyond to help ! Great communication!!
Debra Bultitude
Aug 14,2023Good value and very easy to order. The online chat was extremely useful and the staff very helpful. Would recommend.
customer
Aug 14,2023Great service. Communication is key for a business like mine. I needed the timber to be on time. They did this with no problems at all.
Tim B
Aug 12,2023Great product
m v corner
Aug 11,2023good after sales
UK Shopper
Oct 09,2023Exceptionally quick delivery. Top quality materials at a decent price.