TJC Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need. Essential Products We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items. Delivery We continue to aim to make deliveries within the 3-4 working day period. Due to the current climate there may be delays in local deliveries to certain areas of the UK. Customer Care Customer satisfaction is important to us and our UK operated call centres are still open to answer all your queries. We ask you to please be patient with us as we are experiencing an increase in calls due to the current pandemic. Community Giveback One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Not enough information given when the item is sent back
Always great service and quality items fast delivery
Great selection, range & price. Quality good also. Will use again!
I received a false leather shoulder bag from you this week. The bag smells absolutely awful. I thought the bag had a long shoulder strap, but it didn't. Disappointed in tjc this time. I can't go through all the hassle of returning the bag. But I will be wary in future of similar items. I can see that you are refunding my money (I didn't ask for that) Thank you for that. I'll give the bag to a charity.
First class goods quick delivery good return system
Sterling silver /turquoise jewellery is my favourite of all time ,when l saw the sale l was so happy which meant l could buy more. But what l wouldn’t mind is if they would send me a ring sizer so that l can measure my fingers for future rings , hint hint hint 😂😂😂❤️❤️❤️❤️❤️❤️❤️.
Came very quickly and I love it so cute
I sent my 9k solid gold chain to TJC for repair after it broke unexpectedly. It was a gift to my sister so you can imagine the embarrassment. I contacted customer services. I was surprised that I might have to pay for the repair, especially considering the poor quality of the gold—I’ve never had a gold chain break this easily before. Things only got worse from there. I received a package, only to find that it contained someone else’s chain! I immediately contacted customer service, who advised me to send it back, which I did. Then, I was informed that my repaired chain had been mistakenly sent to another customer. It has now been over a month, and I’m still waiting for an update. At this point, they could have simply sent me a new chain instead of dragging this process out unnecessarily. The lack of efficiency and accountability is shocking. I will not be shopping with TJC again and wouldn’t recommend them to anyone. The price is cheap because the quality is shocking!
I ordered a Smokey quartz necklace from tjc and it didn’t take long to arrive, I’ve got a garnet one too and they go well together, I’ve had a lot of things from tjc and customer service staff are lovely, thanks tjc xxx
The edges are very sharp and catches on clothes it now lives in my jewlery box as i threw away the packaging and paperwork as i have had rings before of gou through amazon and they were perfect i just presumed this one would be UPDATE I AM IN PROCESS OF A REFUND FROM TJC WHICH I DIDNOT ASK FOR BUT IS VERYMUCH APPRIATED THANK YOU SO MUCH I WILL NOW LOOK FOR MY NEXT ITEM
Awful company ,incompetent company purchased over £2500 jewellery ,received pouches with no items and then 2 items in some pouches ,also received items with no security tags and company stated that tags broken not entitled to refunds .Returned all items bar 1 for refunds .Also spoke to customer service person to make complaint about her attitude refused to direct me to a manager. Worst jewellery company i have dealt with in 50years.Also promised refunds on all postage paid yet to receive refund.
I buy a lot of jewellery from TJC and I have always been amazed with the product and the outstanding value for money. They give everyone the chance to buy beautiful jewellery within all budgets. Keep bringing in new jewellery.
Great viewing every on tv presenting top notch very helpful staff when placing orders yea very pleased with my purchases thank you
Bought a rotating cheese grater and was told it was dishwasher safe. Low and behold, it wasn't! The main body shrunk in the dishwasher and was no longer usable. Selling cheap chinese rubbish
Very good 😊 and came on the day they said the parcel was coming very good x
Good service
Don't know why I've been asked for a second review when nothing has improved from the last experience. Ok so here goes, flimsy products especially the kitchen gadgets. Sent back because of quality and durability issues and £3.99 was deducted for the return postage. Avoid.
Very happy with tjc .
Tjc is great .Superb prices ,good selection ,fast delivery ,I am always satisfied with everything I buy .
Susanne Quinn
Feb 23,2025High quality jewellery at excellent prices and good offers and discounts! You make jewellery collecting fun and exciting ! I have some fabulous pieces and have never been disappointed.