TJC Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need. Essential Products We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items. Delivery We continue to aim to make deliveries within the 3-4 working day period. Due to the current climate there may be delays in local deliveries to certain areas of the UK. Customer Care Customer satisfaction is important to us and our UK operated call centres are still open to answer all your queries. We ask you to please be patient with us as we are experiencing an increase in calls due to the current pandemic. Community Giveback One of TJCâs founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
I purchased the Luna'Mour ULTR4 CV-RF-LED Face and Body Transforming Device. When I received it I kept the plastic on the 'control panel' end and tried the device on back of hand for about 10 seconds and it was freezing! due to what I describe as shiny, flat metal 'plates' I thought the device would emit some heat, but no it was really uncomfortably cold. I hate cold items on my skin. I then replaced the device back into the box and didn't pick up again until I re-packaged it to post back to TJC (well within the 28 or 30 days period). To my surprise a few weeks later, I received the device back again, with a letter saying the items showed signs of use! I couldn't believe what I was reading. The device might be okay in the summer months, but certainly not during the cold months. Also I thought there would be some output of some heat, but nothing. I phoned TJC and they said it showed signs of use. I was told to return it by 24 Feb if it is defective, but don't know if it is defective. I contacted Luna'mour with questions, but it took about 4 days to get a reply. I then replied with further questions, but imagine there is going to be a further delay for a reply. This situation is causing me A LOT OF STRESS and I may need to keep this unwanted item. PLEASE BE AWARE when ordering beauty devices. IN FACT DON'T BOTHER.
Very good The sales team are very helpful we are very happy with the product The delivery was very quick
Really pleased with my purchase and the service from tjc
Very helpful and quick
Excellent experience as always. Cannot recommend TJC enough, Every purchase is exceptional value for money. Recommend them unreservedly! Any problems are solved quickly, as are any necessary refunds.
Excellent prices and brilliant quality of goods you sell Staff are so helpful and presentation of TV shows is so good đ Would recommend to all friends and family Thank you đ đ
Good price excellent product and came quickly
Tjc always gives great prices fast delivery easy returns the Lucy q amethyst ring on the TV didn't give it justice !! It's fabulous very happy customer x
Choice,price
quick delivery, great offers
Goods advertised as good quality, however reality is different. Shoddy mass produced goods that will not last at all. If you return them because they are not as advertised then they deduct 3.99 for the return postage. Avoid. Would not recommend as the quality of the items is really poor and not as advertised.
Because the quality of the items I receive and your honesty of each item shown
Called TJC several times ÂŁ253.00 worth of order was not received, they asked me to double check I have checked 3times no invoice was received or items, they are refusing to refund or replace in fact they don't seem to care as far as this company is concerned they say it was despatched, this does not help me, I will never shop with them again
Great products affordable prices to suit everyone's pocket fast delivery and excellent customer services team
Absolutely fantastic customer service. When I had a problem with a ring there was no quibble in replacing the ri g. Thank you.
I have found the TJC web and tv offers to be good, really nice quality for the pricings and postage and service really quick with updates on approx delivery dates
Always happy with my purchases and speedy delivery
Beautiful ring but still waiting for customer care to get back to me about resizing
Great service, ordered a ring was to small returned and ordered a bigger size which is perfect,got a refund for 1st ring in little more than a week đđđ
Gul
Feb 20,2025You are simply awesome.