TJC Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need. Essential Products We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items. Delivery We continue to aim to make deliveries within the 3-4 working day period. Due to the current climate there may be delays in local deliveries to certain areas of the UK. Customer Care Customer satisfaction is important to us and our UK operated call centres are still open to answer all your queries. We ask you to please be patient with us as we are experiencing an increase in calls due to the current pandemic. Community Giveback One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Lovely product's , always well made , good price's, very happy 😊 xx
Won two abalone shell bee brooches in the £1 auction and on a free p&p day. Fantastic!
Ease of ordering . Good quick service
Always great service, good quality products and exemplary aftercare service.
Love the presenters especially Andy he honestly makes me lol. The choice of items and variety different price ranges to cover all budgets.
Very fast delivery
I was offered £20.00 discount in December, I have never used it, TJC said I have!!
Always good service- genuine presenters
Efficient and great communication, many thanks great items 👍
Not sure if TJC are just incompetent or maybe worse than that in the way they treat any customers who notify them of a problem. My bank statement shows that TJC took a payment of £50.98 on 22nd January 2025. Nothing has ever been received for this. I have sent multiple emails, made several phone calls and sent a letter. There has been no response from TJC apart from their call centre saying they do not recognise this transaction and cannot find it in their system.
Good quality, quick delivery no problems
The item was said to be in stock. Bit turns out it wasn’t. You took my £200 and after 3 calls to customer service The last one who was rude and uninterested) the item was delivered after 1 month. Ring is lovely but don’t use again.
Bracelet was beautiful hubby well pleased
Chain was grey in colour and the pendant had a default , slight chip on the back of it. I once brought a £300 ring from them and a diamond fell out after 2mths. I was expected to accept pay for it to be returned and something similar to a diamond would be replaced. I should have known better than to have brought anything again.
I joined the email & SMS for 10% off my next order and tried using the code but it would not work. As the customer service dept was closed I placed the order hoping that someone would sort the issue out but I got nowhere so I'm having to send the 3 items back for a refund & I will never buy anything else from TJC worst customer service I've ever had to deal with. A REAL SHAME
Caramel had coat on and showed how much room there was , Which made me choose a smaller size which turned out to be perfect.
Beautiful bracelet and it stretches which is good lovely Greek key design very good value for money thank you TJC👍
ALways lovely jewellery. First class and great service
As always it's a pleasure to purchase something from tjc.you really do get what you pay for. Nothing more and nothing less
Matthew Greeves
Feb 10,2025Love the earrings nice colour good price thank you