TJC Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need. Essential Products We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items. Delivery We continue to aim to make deliveries within the 3-4 working day period. Due to the current climate there may be delays in local deliveries to certain areas of the UK. Customer Care Customer satisfaction is important to us and our UK operated call centres are still open to answer all your queries. We ask you to please be patient with us as we are experiencing an increase in calls due to the current pandemic. Community Giveback One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
The quality was poor. The chain was very nice. The way it attached to the pearl wasn’t Fixed properly. One side was totally different to the other. One side had movement the other didn’t. The pearl had small dots on. Something like dust particles that showed. Not a good buy.
Goods arrived on time and in perfect condition.
First time buying from here: gorgeous silver pendant, really impressed by quality and cost. Quick free delivery which is an absolute added bonus. Will certainly be buying more in future.
Very good products and very good quality customer service
Excellent website. Found exactly what I wanted. Beautiful ring. Speedy delivery and well packaged.
Easy to order and pay. Swift delivery.
customer service was very friendly and relaxed,making shopping experience enjoyable
Good product fast delivery
Fantastic Choice of Jewellery, I have been tempted several times recently, nothing is going back. Beautiful heart stud earrings for my 10 year old granddaughter. Quick and safe delivery.
Product looked as good if not better when it arrived good delivery
I placed an order by phone as I had a £40credit to use. After 7 working days I enquired by email where it might be, abd was asked to wait 2 days until tracking info had been updated. No tracking number was provided by tjc, so what was i waiting for, and after 9 more emails I was advised I was being refunded, even got an email confirming my return of the item?? Did this never leave tjc in the first instance, it certainly was never received. Despite asking for the order to be placed again I'm told I have to ring customer services to do this, when the ring has been returned! Would have thought this could have been packaged again and sent out as a goodwill gesture without me having to do a thing! Not good customer experience.
Shop with quality 100%
The item I was sent did not match the description. I was sent a replacement at no extra cost, which still did not match the description, but was closer.
thank you,very good
Recently ordered some perfume for my wife. Unfortunately the order could not be completed and was sent a similar perfume which my wife loved. I was given a full refund for the inconvenience. You cannot beat that for great customer service. Many thanks. Michael. Essex..
Quick despatch , product as expected and what I wanted
As always quick turnaround but when a problem with an item you are charged postage to return not worth it on an auctioned item
Good company that is professionally run with excellent service and quality products at even better prices compared with the high street stores. I have dealt with this company for several years and I have received good service and products.
Gorgeous jewellery. Speedy delivery.
MRS SHERENA SIMON
Feb 08,2025Simplicity,,