TJC Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need. Essential Products We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items. Delivery We continue to aim to make deliveries within the 3-4 working day period. Due to the current climate there may be delays in local deliveries to certain areas of the UK. Customer Care Customer satisfaction is important to us and our UK operated call centres are still open to answer all your queries. We ask you to please be patient with us as we are experiencing an increase in calls due to the current pandemic. Community Giveback One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Only recieved a empty packaging envelope inside of a Royal mail apology bag no item was received still waiting for a reply from TJC. Recieved free replacement from TJC, problem was with Royal Mail, TJC have never let me down but the packaging had been opened and the contents removed so thanks again to TJC but 0 ☆ for Royal Mail as their only response was "get in touch with your supplier" used to be a reliable postal delivery service but no longer is this the case. TJC☆☆☆☆☆ ROYAL MAIL 0☆
Great value
Fantastic customer service. Very helpful and efficient agents .
Great experience, great customer service, great service
Great service and as always great products, thank you.
Easy to order and no fuss no pressure spot on thank you.
I was very happy with the service I received, the ring I ordered was lovely.
Fantastic ring,good sizing and price.Sits well with other ring.
UTTERLY RUBBISH!!! 3 WEEKS AND NO REFUND...FOBBED OFF CONSTANTLY...UTTERLY SHOCKING!! DO NOT BUY!!!
They got the order wrong then failed to cancel it and charged me postage and still have not refunded the money. Gold hoop earrings tiny shockingly so Somehow they made them look bigger. I will never order from this company again.
Tjc is really great i love shopping withthem beçàuse you get goodvalue and you give çhìĺdren foòd which i love black or whìte i love tjc
Very easy to navigate the website and place my order. I used the filters to find exactly what I was looking for. I was kept updated on progress of order and informed when the item was dispatched. It arrived in perfect condition.
Fair price excellent value quick delivery and quality goods
Excellent service
TJC is simply the best. Love everything about them. Delivery is very prompt as is refunds. Customer Service is amazing and very helpful and pleasant. Also love the presenters, not only are they upbeat they are very knowledgeable too.
Very easy to order my items, i don't think there is anyway you could improve your company, as it is the best i have known. Thank you very much.
Loved my new brush and hair conditioner
Ok. So it's time someone spoke out about tjc auctions, I just wish it didn't have to be me. These auctions could be great, and they have been at times, but mostly not. So tjc auctions have someone going by the initials L.J, this person is bumping up the bids of most items 24/7. And I mean bumping up the bids, astronomically! This L.J used to only bump up bids on expensive items, now they're doing it with almost everything. Trading standards, really need to take a look at this. It is most definitely NOT fair Trading! I complained about this a couple of years ago, tjc shut down my account. L.J disappeared for a few months, returned very slowly, and is now back with a vengeance! I've seen this person bump up bids to two and three times the website price! Obviously some people don't know the actual price so will bid higher to win the auction. Bidding is an addiction that tjc know all too well!! What is really the most concerning, there might be 5 bids on an item, so it's at £5. Then L.J as the auction is in the last half hour or so, there will be 6 bids, but L.J has increased to £30! And really, really concerning, despite all the bumping up of bids, L.J never, ever tries to win the item at the end of the auction! Most people wait until the last few seconds to bid in order to win an auction. This is not what L.J does, this person solely there to bump up the bids! L.J is also bumping up bids on all tjc auctions! Obviously they push the bids as high as possible, so get left winning a lot of items. I've watched this person, they're pushing up bids all day every day so obviously people do not always bid higher. I've seen this person win thousands of pounds worth of items in an hour period. Not even a multi millionaire can afford what this person is winning, and I've only looked at jewellery. They're bumping up prices on ALL auctions. Trading standards please look at this! Reply to TJC Not even a multi millionaire could afford the thousands of pounds worth of items L.J wins every single day... and night. Most concerning this person bumps up the bidding astronomically, but NEVER tries to win any item at the end! It's blatant.
Quality of goods first class
Pat Johnston
Feb 03,2025My items arrived promptly and am very pleased with my beautiful set off scented candles they’re going to be fantastic presents and off course I’ll have to keep one for me ❤️