Top Brand Shoes is an independent footwear retailer based in the UK. We opened our first store in Manchester in 2012.
At Top Brands, we very carefully select the best of brands in order to cater for the different age groups, tastes and backgrounds for our customers. We always carry on looking for the next trend or hot brand. As an independent retailer, we can afford to take risks when ordering and can therefore offer a variety of styles that the chain stores cannot. We buy what we like and we wear what we sell.
Some of our most popular brands include, Irregular Choice, Fly London, Calvin Klein, Tommy Hilfiger, Ugg, Birkenstock, Lacoste, Timberland and more.
All our staff at Top Brands is knowledgeable and passionate about footwear but most importantly care greatly for customer service. We enjoy what we do and are lucky that our business is also our passion. We also know that without you there would be no us, that is why we strive to fulfil our promise to keep all our customers satisfied whether instore or online.
In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!
Quick and easy to use website. Good value and speedy straight forward delivery.
Lovely Birkenstock’s
First time using this company. Kept informed and delivery was quick
The whole process from selecting to ordering to receiving the goods was smooth from start to finish. Brilliant service.
Order on a Sunday trainers delivered Tuesday morning
Brilliant service shoes delivered on time...first class can recommend
Arrived in time and was great. 1 paid didn't fit and I was able to go to warehouse and exchange. Great customer service and guy was lovely!
Excellent service
Great trainers fast delivery .Will definitely buy again
Wrong shoes delivered and no response to email only automated reply. Had to pay postage to return item. UPDATE: Following your response I have forwarded my original email and a copy of receipt for return of shoes. I have received an automated response again.
I started to order a pair of shoes online from Topbrand but unfortunately did not get the chance to complete the order as I was interrupted by a phone call. Topbrand sent me an email stating that I had not completed the order and they would offer me 10% off to do so. I then tried to order again using the code they had sent for the discount. The code would not work. I emailed Topbrand advising them, they just replied saying the code they had given me was only valid on full price items and as the shoes I had ordered were reduced it was not valid. Why send it in the first place, they could see my original order.
Good service thanks very muvh
Excellent products and prices! Would shop again. Only negative for me is ALL the shoe boxes were ripped and damaged quite badly prior to arrival.
Beautiful shoes, well packaged, delivered on time. Thank You.
I got my Converse for a great price and they arrived quickly. Good communication re: my order. Would buy from here again.
Purchased a pair of Birkenstocks. Arrived within 2 days well packaged and presented. Very good price. Would definitely shop here again
Tidy shoes saved loads thanks
Ordered without a hitch. Arrived quickly. Would order from this seller again.
Order process and price very good. Info and delivery time also good. However- the shoes turned up in a battered box with a salesman' sample only sticker of a different style . The shoes inside were the correct style but the wrong size. Luckily the fit was ok and we've decided not to return. For something so simple to be delivered incorrectly doesn't give us confidence to order from seller again. We have had a very courteous and prompt reply from the seller. They have been extremely helpful with their comments, we will certainly try them again in future. 5 star for their customer service capabilities. *****
Blair Sinclair
Aug 11,2021Product as described delivered quickly. Excellent service