Top Brand Shoes is an independent footwear retailer based in the UK. We opened our first store in Manchester in 2012.
At Top Brands, we very carefully select the best of brands in order to cater for the different age groups, tastes and backgrounds for our customers. We always carry on looking for the next trend or hot brand. As an independent retailer, we can afford to take risks when ordering and can therefore offer a variety of styles that the chain stores cannot. We buy what we like and we wear what we sell.
Some of our most popular brands include, Irregular Choice, Fly London, Calvin Klein, Tommy Hilfiger, Ugg, Birkenstock, Lacoste, Timberland and more.
All our staff at Top Brands is knowledgeable and passionate about footwear but most importantly care greatly for customer service. We enjoy what we do and are lucky that our business is also our passion. We also know that without you there would be no us, that is why we strive to fulfil our promise to keep all our customers satisfied whether instore or online.
In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!
Quick delivery and my shoes are as advertised.
When I ordered my shoes they said a 2 day delivery time.True to the companies word the shoes arrived 2days later .The shoes are perfect in every way comfortable and light very comfortable.They are exactly as advertised so no problem giving 5star plus for quality and service.
Good prompt service
Smooth service and a great price, very happy with the sandals!
Really happy with purchase. Slightly more expensive than elsewhere but the only website to have the item in stock, so was pleased to find it. Fast delivery and arrived in good order. Would use again.
Great prices and very fast delivery (within 2 days via Royal Mail). Very happy and would use again.
Fabulous service. Quick delivery and fair price
This is my second purchase now, both times the items where extremely competitively priced (the cheapest I found!) On both occasions the delivery was extremely rapid, as for the product Adidas trainers you know what you're getting so no issues there? All in all top drawer would strongly recommend
Great quick service at best price
The wrong colour arrived, but, the response was perfect! I think how you handle a situation that's gone wrong is the true indicator of service! Great shoes, great service!
Very good price, shipping information brilliant and arrived few days after order. Very pleased.
Quick delivery, good price and clear returns policy. Will use again and recommend
Simple. Made an order, paid, and delivered as stated.
I hadn’t heard of this online shop but after looking at some reviews I decided to take the leap. The shoes I ordered were delivered very quickly and I was kept informed of their journey regularly. The parcel was delivered using my very favourite delivery service (DPD) and they were exactly as expected. Brilliant service thank you.
Ordered some shoes then realised my address wasn't right and Royal mail could not find it sent a email to explain shoes were re-sent straight away and they were just what I required thankyou
I don't normally shop on line for shoes as I prefer to try them on. However, I was really pleased at the speed of delivery and my fabulous Ruby Shoo's fit a treat. Very happy I found a reliable website. Thank you.
Paid for my item only to be emailed that my item had been damaged in the warehouse and could not be dispatched. This was a week ago and I'm still waiting for a refund. Edit. It is now the 5th day after refund notification was sent out. I have emailed the company again this morning chasing my refund. This has not been a great experience whatsoever 😕 Edit. Had a response from topbrandshoes yesterday stating:- Hi Rikki, Your refund has already been processed from our end. Please contact your bank. Thanks Extremely blunt, unhelpful and unprofessional in my opinion. The refund is still not in my account and my bank have confirmed it is not sitting in a pending account either. I have emailed topbrandshoes yet again and I am waiting on a response from them. Just spoken to Jamal over the phone, who is the company director according to Companies House. Like his email, blunt, unhelpful and unprofessional. I was originally told that the refund would take 3-5 working days and now Jamal is stating 10-20. Absolute nonsense. I am now going to raise a dispute through my bank to collect the funds on my behalf. Avoid this company at all costs.
Very quick delivery
Excellent service! Fast delivery!
Mandy
Jun 11,2021The delivery time was good, I could track it through Royal mail. The product was as advertised and I love them, the fit is perfect I was disappointed to discover the same item on eBay for£30 cheaper I was tempted to return them for a refund but I have decided to keep them, but sorry in the future I will check other sources