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TopBrandShoes

Hosted by David Simmons

4.5 (852 Reviews)

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Top Brand Shoes is an independent footwear retailer based in the UK. We opened our first store in Manchester in 2012.

At Top Brands, we very carefully select the best of brands in order to cater for the different age groups, tastes and backgrounds for our customers. We always carry on looking for the next trend or hot brand. As an independent retailer, we can afford to take risks when ordering and can therefore offer a variety of styles that the chain stores cannot. We buy what we like and we wear what we sell.

Some of our most popular brands include, Irregular Choice, Fly London, Calvin Klein, Tommy Hilfiger, Ugg, Birkenstock, Lacoste, Timberland and more.

All our staff at Top Brands is knowledgeable and passionate about footwear but most importantly care greatly for customer service. We enjoy what we do and are lucky that our business is also our passion. We also know that without you there would be no us, that is why we strive to fulfil our promise to keep all our customers satisfied whether instore or online.

In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!

Reviews 852

4.5

Out of 5.0

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Mandy
Jun 11,2021

The delivery time was good, I could track it through Royal mail. The product was as advertised and I love them, the fit is perfect I was disappointed to discover the same item on eBay for£30 cheaper I was tempted to return them for a refund but I have decided to keep them, but sorry in the future I will check other sources

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Nina
Jun 11,2021

Quick delivery and my shoes are as advertised.

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Thomas Concannon
Jun 10,2021

When I ordered my shoes they said a 2 day delivery time.True to the companies word the shoes arrived 2days later .The shoes are perfect in every way comfortable and light very comfortable.They are exactly as advertised so no problem giving 5star plus for quality and service.

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Nicholas Paul Sherry
Jun 09,2021

Good prompt service

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William Fletcher
Jun 09,2021

Smooth service and a great price, very happy with the sandals!

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New customer
Jun 09,2021

Really happy with purchase. Slightly more expensive than elsewhere but the only website to have the item in stock, so was pleased to find it. Fast delivery and arrived in good order. Would use again.

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Mr Bramley
Jun 08,2021

Great prices and very fast delivery (within 2 days via Royal Mail). Very happy and would use again.

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Kerry Sleep
Jun 08,2021

Fabulous service. Quick delivery and fair price

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Richard
Jun 08,2021

This is my second purchase now, both times the items where extremely competitively priced (the cheapest I found!) On both occasions the delivery was extremely rapid, as for the product Adidas trainers you know what you're getting so no issues there? All in all top drawer would strongly recommend

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George
Jun 07,2021

Great quick service at best price

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Clare
Jun 06,2021

The wrong colour arrived, but, the response was perfect! I think how you handle a situation that's gone wrong is the true indicator of service! Great shoes, great service!

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Sophie
Jun 05,2021

Very good price, shipping information brilliant and arrived few days after order. Very pleased.

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Russell Mills
Jun 05,2021

Quick delivery, good price and clear returns policy. Will use again and recommend

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Craig Chew-Moulding
Jun 05,2021

Simple. Made an order, paid, and delivered as stated.

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customerEm
Jun 04,2021

I hadn’t heard of this online shop but after looking at some reviews I decided to take the leap. The shoes I ordered were delivered very quickly and I was kept informed of their journey regularly. The parcel was delivered using my very favourite delivery service (DPD) and they were exactly as expected. Brilliant service thank you.

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Jane Wright
Jun 02,2021

Ordered some shoes then realised my address wasn't right and Royal mail could not find it sent a email to explain shoes were re-sent straight away and they were just what I required thankyou

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Rachel
Jun 02,2021

I don't normally shop on line for shoes as I prefer to try them on. However, I was really pleased at the speed of delivery and my fabulous Ruby Shoo's fit a treat. Very happy I found a reliable website. Thank you.

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Rikki Hammond
Jun 01,2021

Paid for my item only to be emailed that my item had been damaged in the warehouse and could not be dispatched. This was a week ago and I'm still waiting for a refund. Edit. It is now the 5th day after refund notification was sent out. I have emailed the company again this morning chasing my refund. This has not been a great experience whatsoever 😕 Edit. Had a response from topbrandshoes yesterday stating:- Hi Rikki, Your refund has already been processed from our end. Please contact your bank. Thanks Extremely blunt, unhelpful and unprofessional in my opinion. The refund is still not in my account and my bank have confirmed it is not sitting in a pending account either. I have emailed topbrandshoes yet again and I am waiting on a response from them. Just spoken to Jamal over the phone, who is the company director according to Companies House. Like his email, blunt, unhelpful and unprofessional. I was originally told that the refund would take 3-5 working days and now Jamal is stating 10-20. Absolute nonsense. I am now going to raise a dispute through my bank to collect the funds on my behalf. Avoid this company at all costs.

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Alison p
May 31,2021

Very quick delivery

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ChrisSa
May 29,2021

Excellent service! Fast delivery!

+44 01614 253 250 [email protected]

Unit 44, Longsight Business Park, M13 0PD, Manchester, GB

http://topbrandshoes.co.uk

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