Top Brand Shoes is an independent footwear retailer based in the UK. We opened our first store in Manchester in 2012.
At Top Brands, we very carefully select the best of brands in order to cater for the different age groups, tastes and backgrounds for our customers. We always carry on looking for the next trend or hot brand. As an independent retailer, we can afford to take risks when ordering and can therefore offer a variety of styles that the chain stores cannot. We buy what we like and we wear what we sell.
Some of our most popular brands include, Irregular Choice, Fly London, Calvin Klein, Tommy Hilfiger, Ugg, Birkenstock, Lacoste, Timberland and more.
All our staff at Top Brands is knowledgeable and passionate about footwear but most importantly care greatly for customer service. We enjoy what we do and are lucky that our business is also our passion. We also know that without you there would be no us, that is why we strive to fulfil our promise to keep all our customers satisfied whether instore or online.
In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!
Wanted a particular pair of Blundstone boots and they had them in stock at the cheapest price I could find. The only downside was the postage which was held up (possibly…) by Royal Mail industrial action so they took 10 days to arrive. Boots are fantastic by the way!
My mum ordered boots from here weeks ago. Didn’t turn up and had no communication from them. No answer when I called, had to write twice on Facebook before I got a response. Apparently shoes had been returned to them - however no one has attempted delivery and we had zero contact from Top Brand Shoes to let us know there was an issue. Finally have the boots weeks later after loads of hassle and chasing. Certainly would NOT use them again. They ridiculous gesture of goodwill was a small discount should I buy another pair! Horrendous service - AVOID . They even asked me to leave a review based not on the service I received - just on the boots and price of boots - I told them my review would be on the service I received not what they tell me to write a review about!
I would of gave more but my order was delayed due to royal mail strike and I paid extra for next day delivery so I didn't get the shoes in time for the party.
Not heard of this company before, unsure whether to order, I paid through PayPal and you are covered. I ordered a pair of sketchers the cheapest I've seen on the web. The only thing that let them down was royal mail with the postal strikes. I would order from them again
Still waiting for my boots, even though I’ve had 2 requests for a review! Difficult when there’s nothing to review.
I hadn't heard of this company before so was a little wary at first, but the Hush Puppies I wanted were a lot cheaper. I placed an order and made a mistake with the delivery address so emailed the team. I was really worried, but got a very prompt response and they cancelled the order for me. I placed the order again and was very happy with everything from customer service and delivery to wrapping and quality. Excellent - thank you, I'll be buying again!
Professional approach and fast response
Randomly found this site and purchased some Victorian style ankle boots which I’ve been searching for for a while. Two days delivery without hiccups considering how Royal Mail are at the moment. Worried I wouldn’t receive them in time for my sons graduation but, phew! Two days to spare. I will certainly purchase again from this site.
Quick delivery of product and products intact upon delivery
Been looking for these timberlands online some are really expensive but this was a great deal love them
Product as described and fun.Delivery instructions were fine,which was just as well as my email address was scammed and some ‘toe-rag’was asking for more money to complete the delivery if I logged on to their site! Future customers should be warned!
great price, very easy to find what I was looking for and arrived quickly
Great service easy to use, shoes were really nice, however too small, sent back and returned, two days later had email confirming the return and that money would be back into my account, can't complain at all.
Clear website, easy to order and prompt delivery.
Love my new boots haven't worn them yet however they are exactly as described being a shoe/boot 🥾 lover I'm always looking out for new ones I look forward to buying more in the near future. Got them fast as well .
I bought a pair of boots for my wife but they didn't fit her you were so helpful to me as I've never returned anything to you before but you explained very clearly what I had to do I would definitely recommend you and buy from you again thank you
Fast, trackable delivery. Easy to order. Delighted with purchase.
Great choice, simple to order, fast delivery to NI.
Pleased with delivery but unfortunately they were too big and I had to pay to return them - should have checked that first. I guess on the plus side, they were cheaper than elsewhere...
Geraldine
Dec 11,2022Fantastic genuine service great shop