Total Home NI

4.5 (77 Reviews)

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Who we are We are window, door, garden room and conservatory fabricators and installers. Based in Belfast, we serve customers throughout Antrim, Ballymena, Belfast, Lisburn, Bangor, Portadown and Newry, Northern Ireland as well as the Republic of Ireland.

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Home Improvements you can trust

We are accredited by an array of authorities. This includes GGF, BBA, SafeCert, BSI and more. With such a wealth of accreditations, we can ensure the very best quality for our homeowners.

Manufacturing Excellence

Total Home Improvements are in complete control of our fabrication process. Based in Belfast, we have a 20,000sq ft factory that houses all of our manufacturing capabilities. Selecting only the very best materials and using state of the art processes, we provide our customers with the very best. Being part of the UCS Design group, we have access to the very highest quality suppliers.

Amazing Brands At Total Home NI we use the best brands available for your new home improvements. Whether you’re looking for aluminium windows, uPVC French doors, composite doors or aluminium bifold doors, we have the quality products you need.

Deceuninck - Spectus - Apeer - Palladio -Ultraframe - Guardian - Aluco - Stellar - Sapa - FreeFoam

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Customer Service is our Specialty We’ll give you the expert support and advice you need throughout the entire process. From the start of the design process through to fabrication and installation, we’ll provide the support you need. We'll even be there once the project is complete with a comprehensive aftercare service.

Reviews 77

4.5

Out of 5.0

Joanne Casey

Sep 22,2023

Absolutely delighted with my full house transformation, 2 beautiful pvc doors front and back and 13 windows in total. The fitting team were FANTASTIC, and even with a few surprises behind the walls along the way they managed everything so professionally and did a superb job in the tidy up. Nothing was a hassle to them! Thanks also to Damien and Louise for a seamless experience start to finish which was just under 8 weeks, and finally Marcin for the last finishing touch! My house now feels like the perfect 'warm ' home just in time for the cold. Love it!

Janet McConnell

Sep 20,2023

From sales,surveyor,fitted excellent

Pamela Cooper

Sep 05,2023

I would highly recommend Total Home Improvements to anyone needing New PVC Windows & Doors. We had excellent service from day 1 with Ryan who came to give us a quote, he delivered on time, very friendly and great advice. Also to the excellent job the fitters did , very clean, prompt and thorough, fitted in 3 days, im totally over the moon with the improvements to my home, totally in love with my front door as well... Thankyou 😍

Richard D

Sep 01,2023

Great service, no fuss, tidy job.

Daniel Schwemmlein

Sep 01,2023

This was for a conservatory that first needed planning permission. There were some delays at first because usually no planning is needed. After planning was sorted (Marcin from TotalHome has helped a lot with this), they did reach out (Marcin again) and asked for a time that would work for replacing the old conservatory with this new one. There were some smaller issues when they were installing it (for instance a window glass unit with the wrong size) and Marcin again sorted the issue and got the right one. They worked very cleanly and always friendly. Even though it took longer than I thought at first, everything is now done and I would recommend TotalHome.

Phil Mccrory

Aug 26,2023

Poor poor fitting and service. No aftercare at all. Got them to install windows and fascia. Mould and spores appeared on all of our windows. We could hear every sound outside. Damp down all my walls. They came out and told me it was moisture in my house. I never had this issue with my old windows. 2 years of fighting with them and they finally come out and admit they didn't install the windows correctly by not filling the cavities around the windows. They also didn't fit the window trims which is why the windows were whistling. They also discovered that the original fitter didn't put vents in my fascia hence the damp running down my walls. When I justly asked for my repairs deposit back of £50 as it was through no fault of mine they ignored my email. I have also asked that they compensate me for having to redecorate the rooms with damp but again has fallen on deaf ears and I have been ignored. I highly recommend going elsewhere

SHARON

Aug 22,2023

Unfortunately I was away when new windows and doors were fitted so had to rely on husband making sure all was OK; because of the very experienced and fastidious workers I had nothing to be concerned about as a perfect job has been completed

Deborah

Aug 12,2023

We have just had a garden room built by total home, I had visited the showroom to look at garden rooms and was so impressed with the sales people that I decided there and then total home would build my garden room. Clayton Stevie and Tony were amazing they worked so hard and literally didn’t stop!! The guys left my garden spotless at the end of each day they did an amazing job I am extremely fussy and couldn’t fault them in anyway it was such a pleasure to have them work at my home. If your looking a 5 star job this is the place to go, I would not hesitate to use this company again well Impressed!

William Condon wilco

Aug 04,2023

Marcin, Richard, Dom, Charlene and Jim are amazing ambassadors for Total Home NI. I always had a positive encounter with everyone and they were super professional all the way through to final installation and snagging. We had a complicated set of windows and doors and so can had some issues to work on. However, this was to be expected given the workload. I was so impressed by their can do attitude and willingness to get things right for us. I am so very grateful, especially to Marcin. I had to pleasure to speak to the boss Ronny and I found him to be just like his team. It shows that he cares for his team and the customer. Well done everyone and thanks! Looking forward to coming back for gutters, fascias and soffits next time.

Elaine

Jul 26,2023

Polite friendly service love my new door

Susan McFall

Jul 11,2023

Very professional company who were easy to work with. Standard of work excellent. Thank you

William T

Jul 06,2023

Whilst experiencing delays from the manufacturer I had to call a few times to try and get some help. Thankfully Marcin stepped in and was able to help move things forward and kept me informed along the way. The door is brilliant and we're delighted with the end result. Well done Marcin and also Charlene for your help, a great service and we're happy customers

Cathy Colligan

Jul 06,2023

Just had patio windows and a door installed, the 2 guys that fitted them were super efficient, quick and very pleasant 🙂 they really impressed me, because they even cleaned up all their mess! My house was all clean and sorted straight away! I have never had such amazing service! Thank you Tony and Steve! You done a fab job... Oh and the new windows look great 👍 10/10 from me 👏👏👏

Joanne Spence

Jul 03,2023

When I reported something was missing they helped to solve the issue.

Macartan Digney

Jun 30,2023

Very helpful and respectful of property high quality finish. The fitters done a fantastic job*****

Tim

Jun 28,2023

We're very happy with the quality of the doors and the workmanship involved. There was a minor problem with one of the doors which didn't suit our requirements but everything was resolved quickly and with a minimum of fuss. We are delighted with the finished products.

Sharon McCahon

Jun 02,2023

From the initial choosing of my door, to the estimates, measuring, ordering and fitting I found the company very easy to deal with. The fitter was exceptional. Job completed expertly, everywhere tidied up that you would have thought my door had been fitted by magic. Highly recommend

Eugene Murphy

Jun 02,2023

Total Home NI transformed the outside of our home with our dream windows. Their customer service was absolutely superb, from the designing of the windows to the fitting. Couldn’t recommend them enough.

Joan King

May 26,2023

I waited 2 months later for my order and then when fitted it catches when closing from day after fitting I have contacted the office and told they would ring me that’s 2 weeks ago still no call from them to arrange fixing. Very disappointed

Trevor Mooney

May 18,2023

I put four tenders out to quote for these patio doors, although not the cheapest I decided to go with home improvements. They did let me down on the fitting date which was a pain for me as I ended up having to take two days off instead of one. However the quality of the new patio doors are good and apart from a damaged cover plate which was replaced the same day as they were informed about it. The idea of using this company was to judge there work was for future plans I have mind and would certainly be in with a shout to quote for these.