I recently put new flooring in my home. The engineered wood flooring I purchased was of excellent quality and competitively priced. Most importantly, the service I received through the consultation to produce delivery was 100%. The manager, James, was very helpful. He helped me move all the wood up the stairs, which totaled 18 bales of solid wood. In addition, they placed a rush order for me because the flooring installer was not up to snuff and I had to order more material to refloor. Highly recommend this company, I only regret dosn't use their floor fitter.
Very efficient service, quality materials used, friendly staff who is willing to help.
Good quality LVT, well deserve the money!
Very responsible and efficient company with a fair price! Good customer service as well
Delivery of the LVT floors (for 2 double bedrooms) arrived on time during the week and were fitted by the weekend. Customer service, advice and fitting by James (or Gems) was friendly and efficient. Also, the price was very competitive/ cheaper for a better quality floor (greater thickness) compared to a well known high street chain (T**i).
the seller is good at answering questions and good quality floor. The delivery was quick and on time.
Great products and an amazing customer service. James has really great knowledge about flooring and he answered to all my questions comprehensively.
The person was kind and helpful with choosing the flooring and other things. He was really patient.
Prompt reply and good service
To start with tried to get more money out off me . 1) explained I needed 12 boxes of product tried to sell approx 3 times more than I needed. 2) On website delivery was cheaper than the £45 he was trying to charge stating its on our terms and conditions if you stay in the Highlands of Scotland aye right pal . 3) Gave a quote which was just over £800 with his delivery . 4) On there website if you order is £799 or over you get free deliver . 5) So ordered one extra box taking order to £818 free delivery. 6) Ordered 13 boxes happy days . 7) Gave a delivery date which was happy with . 8) Had to send many emails to find who the courier was kept evading the answer finally found out . 9) Phoned the courier company direct and they were helpful Gave a better eta rather than salesman answer it's in terms 9 till 5 for delivery . 10) now the good news saved over £150 as if ordered from a local company they were charging £45 per sqm but this company charged £35 per sqm. 11) happy with product and price but salesman could have been a lot more helpful instead of trying to rip me off wanting more money .
The service is nice. The quality of the product is perfect.
I had a great experience with UK Flooring Company! The seller was incredibly nice and responsive, guiding me through the selection process with their expertise. The delivery was quick, and the entire shopping experience was seamless. I'm highly impressed with their professionalism and would recommend to anyone in need of flooring services.
The floor was delivered quickly and the the new floor looks great. I even received a refund on my leftover boxes. The customer service from James was great, thanks you.
Great service, speed delivery
Lovely Product with excellent customer service. :)
The floor is best floor I have ever seen. Easy fits. The price is average or even lower than B&Q. I highly recommend this flooring company!
Great service and great product. The best wood flooring that we have found. Highly recommended.
Good services and fast installation.
good quality and helpful
Consumer
Nov 03,2023Bought Engineered floors from UK flooring company, great price and very professional. Always available to answer all the questions.