Excellent support from Help desk. It really makes a difference to have an Australian number so that my potential clients in Australia answer my phone calls, they don't answer my unknown overseas number generally. Great service, great company.
I have been with United World Telecom for over three years now, and I couldn't be more satisfied with their service. Their customer support team is always friendly, responsive, and knowledgeable. The connection has been consistently reliable, and the pricing is competitive compared to other providers. I truly appreciate the quality and commitment they bring to their services. I highly recommend United World Telecom to anyone looking for a dependable telecommunications provider
Very excited to onboard with this company. The interface is easy to use and the customer service is OUTSTANDING. There’s no wait to chat with a real person and they understand my question perfectly even when I don’t know how to phrase it clearly. They’re knowledgeable and know their system backwards and forwards. Can’t beat the price either!
Incredibly responsive chat service, generated a service ticket in real time while I was chatting with an agent. Daniel clearly answered my questions and walked me through how to help my client quickly and correct the issue.
Great customer service. I had a minor issue accessing something on my account. I am a new customer, so I was new to the system and looking in the wrong spot. It was nice to have a real person to reach out to so I could trouble shoot. They resolved the issue for me and showed me where to find the information in the future in around 15 mins. Very nice and very efficient customer service. Thank you.
The customer service is excellent. Every time I have a request, there is a helpful person to assist - not a bot. I was nervous at first but they really are a great service I’ve had for 5 years.
We have been looking for a virtual solution to offer our customers a local number in Japan and always hitting roadblocks. I was able to set up United World Telecom so quickly and any time I had questions Gonzalo and the team offered almost immediate support. Have been testing this week and has all been working perfectly and exactly as we need.
Very easy to set up with great customer support. The network quality is excellent, and I haven't experienced any issues in over a year of use.
Every time I've needed support, help or service they're available within moments by chat or phone, no problem. The services have been great from three different continents forwarding calls to the US. It's a complicated compliance environment moving between countries, but UWT makes it look easy. I'll recommend them and continue to add services moving forward.
perfect and reliable service . highly recommended
it is easy to navigate and very helpful information !
Brilliant service from Luke Genoyer!! Champ and very easy to work with !
Great user friendly platform. Affordable and useful for building trust in customers. Unfortunately I needed to cancel due to financial issues at this time but what I'm happy about is that I received a quick response to my cancellation request. I felt appreciated.
The call connectivity happens swiftly and I literally tested it with my colleague, never experienced such quick connectivity from U.S mobile to India number through Call Forwarding. Really appreciate the lightening speed service :-) Thank you so much for making our business run smoothly.
Quick Response, and fast resolution. We have a great experience with them over the past 3 years and will continue our service
What a scam company United World Telecom. I went to sign up ONLY TO BE TOLD by Alex, that I had to pay for all IN-BOUND calls which any normal professional Telecommunication Company does not charge. What a total rip off - how dare they exploit the innocent consumers with such appalling SCAMS. Charging for calls which are free. SCAM. SCAM. SCAM.
Good service, quick response
long time client for 6 years, great service and communication
They answer right away and are helpful
Mehmet Erten
Feb 12,2025Today I had a meeting with my contact Benny and we walked through the interface, set up, how to use,etc. It was really helpful, got all the necessary information.