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Reviews 135
Connie Culver
Feb 18,2020This is the absolute worst company to use they are very rude and disrespectful. I have waited for a unlock code for over a month with no response from them when I do get them to respond I tell them to refund my money immediately. It has taken me over two weeks to finally hear them say they will refund me .THIS COMPANY IS A BUNCH OF LIARS AND SCAM PEOPLE WARNING DONT GIVE THEM ANY MONEY
Bob A
Jan 21,2020This is the poorest company i have ever used in my life..they lie lie lie and lie..they dont understand English because everything you say to them they ignore..their only efficiency is to steal your money
michael quinn
Nov 21,2019DONT TRUST THEM SENT ORDER ON 18/10/2019 NO CODE NO UPDATE NO REFUND AFTER SEVERAL ATTEMPS TO CONTACT THEM THINK TWICE
Ihsan Khan
Nov 06,2019Very bad service, after charge cridet card there unlock code does not work. Send dozons of email & phone call No answer.
Gordon
Sep 13,2019Takes your money does nothing for it. The T and C have been created to allow this. In effect they say , if we do nothing , you loose , and we keep your money. I quote.... "The Unlock code delivered as per the rules provided on the website. However, in case of unforeseen circumstances if the order gets delayed, we are not liable to refund your money." "unforeseen circumstances" in this case mean , "whatever we decide..." Such a blatant scam. Fails to respond to Tech Support , and if they do , they answer nothing but simply close your request. DONT BUY FROM THESE LOOSERS. I will refer this to the Better Business Bureau as this company is registered in San Francisco, California. UPDATE: you have had 7 requests for update that you have ignored via your tech service. UPDATE: All tech service messages were closed , without any form of resolution. Still no unlock code that I paid for , Just stalling tactics. UPDATE: 1 week is long enough , Creditcard now notified of the fraud. Will recover money. UPDATE: Just for info order number was 342423 , and was never fullfilled . Email is private. UPDATE: It just gets better , now my client Login is blocked so I can no longer check the status or receive the code. What did I expect. Lets see how this plays out. UPDATE: So I got back into my account after one week , admittedly my mistake , but here we are 13 days after payment and nothing. They promise , but as you can see deliver nothing , no code , no refund , nothing. Update: so here we are , over two weeks since payment , and nothing. FYI the support email address now is unknown... NO private support address any more, they are trying to run with your money. They promised they had now returned my money... of course they have not.. Liars , cheats , scumbags of the worst order. MY FINAL ADVICE: AVOID THESE SCAMMERS , THEY STEAL YOUR MONEY WITH FALSE PROMISES. So Here we are over a year later , Phone still locked , no money refunded.. JUST PLEASE EVRYBODY LEARN FROM THIS , THESE 'EXPERTS' ARE ONLY GOOD A TAKING YOUR MONEY. STAY AWAY! The reply says refund issued... believe it when I see it. Update: 2 years on... no code , no refund , and now my order has been erased. Perhaps the tax office should audit these jokers now as they are NOT keeping sales records for the legally required periods. Just do yourself a favour , boycotts these crooks.
Philip Kunzelmann
Sep 04,2019I’ve used Unlock Ninja to Unlock two iPhones so I could use them on European vacations. They sent me codes and detailed, easy-to-follow instructions. Worked seamlessly both times. Phones were unlocked almost immediately.
Jack
Jul 17,2019Got my codes quick took money even faster wasn’t clear on “unlock app” for MetroPCS I was under the impression that a hidden menu was accessible. It was not SCAM
Chasity Clover McRoberts
Jul 02,2019DO NOT USE THIS COMPANY..WARNING.. After 3 months!! Order Id Brand Model Country Network Order Date Unlock Code IMEI Status 317240 ZTE ZFive USA (United States) Verizon 2019-04-05 990008943209580 Waiting i paid more than 3 months ago no return email answered. no code No refund!! scammers I am calling PayPal and hopefully this site gets shut down very soon.
Ellen Smith
May 08,2019THEY SCAMMERS AFTER PAYING 45$ ALL I GET IS NOTHING. THEY CLAIM TO HAVE SENT AN UNLOCK CODE, BUT I DIDNT SEE ANYTHING.
Pedro Luis Ponce de León
Apr 24,2019I am not satisfied because 22 days ago I requested the unlock code for alcatel 5085c and I have not received this one having paid in advance. I have asked for the money back but no answers. I also do not like that your answers are not personalized.
Abliso Jean-Philippe
Mar 28,2019It try 3 devices ZTE MF65M in 2 days and It's really excellent.
Niall Darwin
Mar 22,2019The Service Did Not Work I paid for an unlock code which my phone rejected. I asked for help. They ignored me for a couple of days until I asked PayPal for a refund. Then they provided some extra instructions which also did not work. They have refused a refund and provided nothing of value.
wasnotwas
Mar 08,2019Sent order 2-12-19 for unlock. Received.....NOTHING Have written three times via their online 'Contact us". A total joke When you have composed and sent the email you get a notification saying 'The support staff will be in contact within a couple of hours" Then a couple of seconds an auto-responder email saying "Dear _________ Thank you for contacting us will contact you very soon. Thank you UnlockNinja Team" I have three of these. Nearly a month. They took the money. No unlock. ZERO response. You will notice that the split between customers that have had an "Excellent" experience (assuming they are legit reviews..a big assumption) and those who have had a one star "BAD" experience is basically 50/50. So do you want to take a 50/50 risk you will be scammed? DON'T DO IT.
Daniel
Feb 10,2019They took my money but phone was never unlocked. I contacted the customer service but they were lesss than helpful. They kept requesting video of phone while I attempted to unlock. Sent the video but they kept asking for the same video. I don't think it was an actual person, probably just a generic email to try and keep you in a loop until you give up. They stole my money. Do not use their service. They are crooks.
Ali Raza
Jan 24,2019best and fast happy with the service 10/10
ruben marrero
Jan 02,2019i purchase one unlock code but 15 days after and not unlock code only waiting estatus, the return politic is fake, i don't trust in this service anymore
Andries Jordan
Aug 28,2018Very best and fast service done to unlock iPhone 5 locked on cricket.Now I am free to use any network. Many thanks 10/10 service done.
Jace Lee
Aug 23,2018Every thing was great fast code delivery. Very happy with the service. Thank You
Yves david
Aug 22,2018Very good and fast code delivery for Huawei phone. The code worked and make me free to use any network sim now
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Danny
Feb 27,2020Very poor service they sent me the code but no instructions on how to unlock a old Nokia flip. I don't think they even know how to unlock the phone and the instructions. All they write is sorry for the inconvenience lol like really. Amateur people or staff that's working there.