We sought out Userful video wall after looking at several vendors. Userful was the most affordable considering that we only wanted a 4 TV video wall. The learning curve is a bit steep but probably the same with all such services. The renewal/maintenance agreement is astronomical and outrageous. I would not go with this service and select another option. Their answer when I questioned why the maintenance renewal is so exorbitant ... we can get a 10% discount if we renew for multiple years. I can recommend not using Userful and use anyone else.
Update: 11/23/21 I called sales directly and found out that the version I am using, Enterprise, is the most expensive. We are not utilizing all that Enterprise can do so dropping subscription down to Professional Plus. Much more budget friendly price.
M. Keith Lowe
Nov 23,2021We sought out Userful video wall after looking at several vendors. Userful was the most affordable considering that we only wanted a 4 TV video wall. The learning curve is a bit steep but probably the same with all such services. The renewal/maintenance agreement is astronomical and outrageous. I would not go with this service and select another option. Their answer when I questioned why the maintenance renewal is so exorbitant ... we can get a 10% discount if we renew for multiple years. I can recommend not using Userful and use anyone else. Update: 11/23/21 I called sales directly and found out that the version I am using, Enterprise, is the most expensive. We are not utilizing all that Enterprise can do so dropping subscription down to Professional Plus. Much more budget friendly price.