Good explanation and good information of my change to another supplier. Charni has good customer service. Polite.
I Had a great experience, big thanks to Andre for providing such a great service! I would 100% recommend the company to anyone!
Ryan was very helpful,respectful and patient with all my questions and concerns . Very friendly . Very well spoken with a great sense of humour .
Hi, I found jevan to be very helpful, friendly, polite person, he was able to explain thing's, an made it an easy an enjoyable experience, I would like to thank him again for all the help he gave me.
Kelly was very helpful and understanding in helping me out today with the payment of my bill by direct debit in the future and in how it works and changing myself over to a cheaper tariff and saving me money so say a big thank you to her from and your very fortunate to have her on your team regard Martin
Hi I called with regards to having a smart metre being put in as I am unable to read my meters. With talking to Natalie she has helped to reduce my bills and assist with getting a smart metre . I’m grateful for this and hope continue with your company. Thank you Mrs Sandra Atkinson
Just switched my energy provider, and Ryan help me with my switch. Very polite and professional, didn’t keep me on the phone for ages which other energy provider does. Thank you Ryan for your time and for sorting my energy mess out :) If you are thinking twice and you have doubts regarding your energy provider, give a call to switchboard and ask for Ryan, you won’t be disappointed. Much appreciate your help Ryan and massive thank you again.
Amazing finally got some help after speaking to loads of other companies
Ryan from customer service was fantastic helping me set my gas and electric up today fantastic service
Natalie was brilliant easy guide to help you understand everything pay rise needed
Excellent customer service
Gemma Bryan was very helpful and gave me the best switch of energy companies as swiftly as possible
Very helpful and friendly
Very polite and precise and quick
I want to switch to your energy
Cassidy was extreemly helpful, very knowledgable. And a pleasure , to speak with
Marvin was so very helpful and friendly! His advice was most helpful and he made everything so simple and straightforward.
Natalie was professional and honest. Very helpful.
Teegan was very polite to me through out my switching of energy provider but I have ended up. With EDF instead of my prevered choice of octupus energy, if possible I would like to be put with them, thank you
James Maude
Oct 05,2021I spoke to a great lad called Marvin who was a very helpful young man he wasn't pushy and gave me options to consider also without pushing me he listened to what I was asking for and got me a great deal so I will be sending my friends and family along to speak with utility switchboard as they are looking out for us 😁