I rang today to enquire about warm home. Abbey asked also what my supplier was, etc. By the end of the phone call she had changed my supplier, I will be paying 30%less(i pay pre payment at the moment.I will be paying direct debit now. Also I will be getting warm home aswell. She also asked did I have broadband. Abbey was so, helpful, kind, not rushed, lovely manner, pleasant and definitely not pushy. I've come away a happy person.
I had a lovely rapport with the agent she told me all I needed to know about my new equipment and what to expect and when it will be installed and the cost.
He is friendly, helpful and professional
Hami was really helpful and great. I understood everything he said and he was really calm.
I had been trying to get this particular problem sorted out but no luck then I spoke with Natalie and she sorted everything out like it was simple, why other people couldn't do that I don't know well done Natalie true professional she is.
Jack was very Quick and efficient, explained everything clear and was very helpful
Informative and accurate in information provided
Excellent service
Excellent informative phone call. Very re assuring, as I have just lost my husband and am now in sole charge of all the accounts. Natalie was very patient and answered all my questions re assuringly.
Kelly was really helpful and explained everything.
Jevan was excellent. Clear precise and a pleasure to talk with. 5 star!
I liked your service
Very helpful in changing the tariffs
An excellent advisor who dealt with all my queries and gave clear succinct advice
Excellent service. Alex Hartley was informative, explained everything clearly and was very pleasant, doing an excellent job. Also the package offered was very competitive.
Jamila was really helpful and made switching easy.
I am satisfied with the conversation and the offer
I'm very glad to Talk with you.
I can't recall a transfer from one company to another so easy. Very informative and very helpful
Melanie Langdon
Sep 22,2021Helpful and efficient