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We guarantee your satisfaction. All of our refurbished products come with a 14 day no quibble money back/exchange guarantee (See website for more information). In the unlikely event of one of our products arriving with a fault or not as described, we will arrange for a replacement to be sent as soon as possible and the original product collected free of charge.
All our refurbished laptops have a minimum 6 month hardware warranty (excl. battery),
Reviews 793
Michael Wonnacott
May 13,2021The original order went wrong because the change from Windows 10 to 7 was not done before delivery and I was not capable of making the change with the disc that was sent. I sent it back and they changed it to 7. At the same time the screen had to be changed. That should have been checked at the beginning. It still did not work because they had not installed the drivers necessary to gain access to the web. I had to employ my local computer expert to complete the transition. The laptop itself was good quality and now all the problems are solved I am pleased with it. They were always friendly and willing to help with the problems.
Mr Hope
May 13,2021It was adequate for my requirement
Mr Simon Biddles Grocer T/As Spar
Apr 01,2021Excellent service, great speedy delivery.
Sheila Chapman
Apr 01,2021Nice Computer - thank you.
Philip Pitts
Apr 01,2021Very fast and efficient service
M Sellars
Mar 26,20215 stars. Brilliant service. Thank you
Dave Roberts
Mar 26,2021Bought a laptop. Good price, arrived quickly, works fine. All I ask!
Paul Pascoe
Mar 26,2021Excellent value. Effectively new condition. The ability to specify operating system, memory size and type on a "clean" computer without pre-installed applications, is a real boon. I now have 5 laptops from Val-U-Computers and have recommended it friends and associates. Very rapid delivery too.
MarkT
Mar 26,2021Ordered refurbished HP EliteBook laptop over the internet which arrived as expected. The product works perfectly and cost is very good value for money.
Mr Farrow
Mar 25,2021All the guys at Val-U-Computers, were extremely personable and helpful in narrowing down my search for a "new" laptop for my mother. Laptop was very fairly rated and prepared for pick up, as agreed. After struggling for a number of months with the responsiveness of her old machine, she/I are really happy with what the guys at Val-U-Computers were able to supply.
Joseph Edwards
Mar 25,2021The advice and service I received was first class.Will always deal with this firm
Dominic Sweetman
Mar 25,2021My old laptop was looking tired I have had several refurbished laptops from Val-U, usually from the low end of their range, and each has given good years of service. I run Linux, so can often make good use of something which struggles with contemporary windows. This time I wanted a less retro spec: decent hi-res screen and 8GB memory. I'd not found what I needed online, so took to the phone, talked to Val-U and got it sorted. Thanks very much. I'm mean about ratings, giving 5-* only for something exceptional. Val-U might have got that except their web site is hard to search (to be fair, so are their competitors, often more flashy but no more helpful!) So a great company, but use your phone!
Winchman
Mar 25,2021Great service. The Optiplex looks like new, not a mark on it. Set up went without a hitch and the performance with the extra RAM and SSD is every bit as good as I had hope. Highly recommended.
martyn richmond
Mar 25,2021My original item had a fault.it was replaced within 7 days.Great service and technical support
customer
Mar 25,2021Keyboard not very good, does not work every time I am writing. Quite slow when turning on and off. I wanted to send it back but my daughter was the one that dealt with ordering for me and she had thrown the packaging away. She was stressing out about it so I just decided to use it until I can afford a new one.
Helen Milner
Mar 25,2021The computer came within 2 days of ordering and so far is brilliant, would recommend.
P & M Radiators
Mar 25,2021Always very helpful and they don't try to sell you things you don't need, well recommended and will definitely use again.
EILEEN HOLLAND
Mar 25,2021I have very little IT knowledge they were very helpful. Overall pleased with my purchase
Mr Stuart McIlroy
Mar 25,2021This is the second time I have purchased from this company Excellent service all round
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, GB
http://www.valucomputers.co.uk
Teresa
May 13,2021This is my second refurbished think pad from this company, absolutely does what it says on the tin. Reliable, arrived well packaged, would use this provider again.