I'm not a web or IT techie but have ended up running a couple of big forums. I moved my hosting to VH many years ago & have always been pleased with the support & assistance they've provided. They helped through some stressful times when I've been upgrading forum platforms & are always on hand to assist with issues on the rare occasions they occur. I'm in the UK but time difference is no issue - there's always someone there.
In the past, we have tried other providers, including well-known giants. Since moving over to Vertex Host 7 yrs. ago, our lives have been made easier with their reliable and outstanding service. The transition was quick and smooth. They are always responsive to our needs with honest and frank communication, competent technical support and proactive account management with our multiple sites. It is undeniable that not only did we make a smart choice, but the absolute RIGHT choice with Vertex Host! We’d happily recommend them to our friends and business associates in a heartbeat!
VertexHost provides us with all the hardware and software products we need and backs them up with secure and reliable service, but even more, we get a friendly and knowledgeable staff that is available 24/7 to help make sure everything stays running smoothly. When I reach out for support, I can always count on their experts for a speedy solution. Even after 7 years of service, I am still impressed with the quality and dedication of the support staff. With VertexHost on our team, web hosting is simple and worry-free. I highly recommend VertexHost to anyone looking for a great hosting company with outstanding support.
We have used VertexHost for over 5 years. Not only do they provide exceptional and speedy support, as well as reliability we didn't see when we used other hosting providers, but they have been an amazing strategic partner in helping to evaluate our needs. We have grown from simple shared hosting, to 4 dedicated servers. VertexHost has helped us with not only hosting, but email service, spam filtering and helped us setup our own cloud based email service. We highly recommend them.
Anytime I have ever had a problem with my site, Billy and the crew at Vertexhost have fixed it within hours. Not that I have had many problems at all over the last 10+ years I have used their services. I would recommend them for their hosing to anyone looking to put a site up. They have always been looking forward about upgrading the servers to give us the best performance.
We have been a Vetexhost customer since 2008. We are not just pleased but truly enthusiastic about the service. Compared to other hosting services the Vertexhost team seems like they are an extension of your own IT team. Every question or issue that has come up has been addressed quickly and immediately, followed by a communication as to the nature of the problem and what was done to address the issue. In most cases I not only get a response from the on-duty system administrator but a follow-up from the manager as well. The Vertex staff has very low turnover so you get to know individual team members -- a big shout out to Dylan, Naren, and Billy. Vertexthost management has a background in our type of application and during our initial migration from another platform they invested a lot of time figuring out why it worked on IIS but not Apache. As a hosting company this was not their responsibility, but with expertise and dedication they figured out the issue that had stumped everyone else. This is only one of many examples where Vertexhost rose above the rest. You can't beat the service; immediate response at any hour, superior technical skills, one-to-one communication with real people who know your implementation, infrastructure optimization, excellent pricing, and bundled support for a wide range of open software applications -- it just does not get any better. Five stars, six if I could add more.
The services and technical support provided by Vertexhost are outstanding. That's why I've been a loyal customer for over 10 years. I highly recommend Vertexhost.
I have been a customer of Vertexhost for over 10 years. They have always given me excellent service at a good price. I have recommended a few friends that are using them and they couldn't be happier!
I've been using the services of Vertexhost (VH) for more than 7 years. I host a very demanding website (dedicated server) with them. I have always been impressed with their personal and extremely responsive support. I consider Vetexthost as part of my team. I've never once been disappointed with them. Things go wrong with technology and the Internet from time to time as we all know, VH has ALWAYS responded to my questions and requests for help in acceptable time frames for my business. These folks are "TOP NOTCH" and a winning team. I couldn't recommend them any more highly!
Alex Kekek
Mar 10,2021Thx. Fast service. Steep prices. I liked the support.