Vidlogic
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Vidlogic is one of the nation's leading Internet retailers of consumer electronics. Since its founding in 1974, Vidlogic has been a respected smart and audio/video product authority. The people who staff Vidlogic's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered a money-back guarantee, and all orders come with free tech support.
Reviews 84
John Samsian
Jul 22,2023I wanted to purchase a Security Camera System because the price at Vidlogix was lower than other companies. I called their 631-372-5004 phone number. No one picked up and it went to an answering machine. I left a message. I tried again a few minutes later. Again no response. I received a text message from the company asking what I needed. Because I had several questions that would take several minutes to address I asked if the conversation could be had via phone. Their response was no. Only current customers can speak to their employees about service/equipment related issues. Since when is a new customer less important than someone who has already placed an order? Why should an existing customer have more priority and importance than a new one? Why should I have to have a lengthy text message conversation with the company? Not only is this unprofessional and inconvenient but it doesn't usher in a level of confidence with the company when they aren't willing to pick up a phone and have a conversation. How can I trust a company to buy a product that is around $1,000 when I can't even have a normal phone conversation? Consider me old fashioned but I find it very inconvenient, unprofessional, and sketchy when a company limits their correspondence to text and email.
Diane K
Jun 27,2023This is my second purchase with Vidlogix. My salesman Rhett helped me pick a Sonos home theater system. It arrived sooner than I anticipated and I am very happy with it. Thank you and I will definitely come back in the future. Great service.
Jon
Jun 10,2023I ordered Sonos stuff from this website. Now it's not that easy to get Sonos these days and vidlogix had what I needed in stock and shipped the same day I placed my order. I got tracking later the same day and received my stuff two days later. I'm gunna get my sound stuff from there for now on.
Henry Stone
Jul 23,2023Delivered quickly and on time.