Vinciresponseservices
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Vinci Response Services is quickly becoming South England’s leading restoration and cleaning company catering for businesses across the country.
With 70 years combined experience, our dedicated staff are on hand to help offer various cleaning solutions to businesses and residential customers. Our services span from industrial cleaning to mould remediation and we cover a vast amount of locations.
The team at Vinci Response Services work around the clock in order to ensure our customers homes and businesses experience minimal disruption of times when disasters hit. These types of situation's vary significantly from mould, sewage backups and floods but our team are on hand to handle these dilemmas as and when we are needed.
Vinci Response have several nationally recognised accreditations including BDMA, IPAF, CHAS and more. Being within the industry for several years, our team has built a breath of knowledge that is almost untouched. With such knowledge and a 24 hours a day, seven days a week, support line your only moments away from speaking to one of our team and our team being manoeuvred to help.
We invest heavily in utilising the most advanced pieces of technology which enables us to provide the best possible customer experience. Find out how we're helping homeowners and business owners across the country restore their properties
Reviews 34
Andrew Walsh
Dec 09,2021Contacted the company last night about my mould issue, and by today I had a reply, with a phone call from Raj. What a top guy. He explained in detail the problem I have, possible solutions as well as some valuable free advice which was extremely kind of him. The issue is in my landlords hands for now, but if I ever need mould removal services personally I will 100% be using Vinci Response. Thanks again Raj, I appreciate your professionalism and honesty.
Jacqueline
Dec 08,2021My whole experience from beginning to end, when I first contacted the company for a quote & spoke to Raj to the 2 lovely people that came out to remediate the damp was exceptional. Raj was friendly, professional and very knowledgeable. My flat looked so much better after the work had been carried out. I am keeping my fingers crossed that the Mould won't return this winter as I have new tenants and replaced the extractor fan for a more powerful one. Raj was very helpful advising me on how to ensure that the mould does not return. Without hesitation, I would recommend this firm to my friends and family.
Mr Sean Clark
Nov 15,2021The service that Vinci Response Services provided can only be conveyed as outstanding. The service i received was excellent, Raj went through every detail before the work started. When Mick and Craig arrived they explained every detail, Mick's knowledge is outstanding and he provided some additional advice. The remediation work is at the highest quality, i would and i have already recommended Vinci Response Services.
customer
Nov 05,2021Ben and Shane did a brilliant and really thorough job on clearing a huge amount of spilled paint from my patio. They were prompt and very polite. Raj back in the office was a pleasure to deal with.
vram
Nov 04,2021Excellent service from the beginning, from trying to explain the matter to Raj to having Gavin conduct the survey. We would not have known about the concealed mould in the house that was causing health problems if it hadn't been for their home check. Vinci Response Services comes highly recommended.
Gary Jones
Oct 15,2021We had a severe pigeon guano infestation to an external facade and roof area of a 14 story building. I was introduced to Vinci Response who we instructed to carryout the removal and sanitisation of the building surface areas to enable contractors to carry out specialist works.I was extremely pleased with the efficiency, knowledge and commitment shown by VR in what was a very challenging environment. i will be using them going forward
Su M
Oct 07,2021Excellent service - we have just bought a new house and found a nasty window covered in black mould, Raj and the team sorted it within a day or so of contacting them, before we moved in. The price was extremely reasonable and Raj and Craig were friendly and knowledgeable. We now have peace of mind! Highly recommend.
Michael Curtin
Sep 14,2021Amazing service from my initial phone call with Kristina right through to Alan completing the job. Alan done an amazing job. Will definitely use you in the future. Many thanks as always Michael
Rebecca King
Aug 02,2021Vinci cleaners totally saved the day by removing tough sticky gaffa tape residue from high up windows which we thought might not be possible. Lovely, professional staff - highly recommend.
Ash Wright
May 28,2021Fantastic work. Mick and Mick attended our property and completed a Facade clean on our brickworks and did a great job. We have an older property, so the results were always going to be limited; however they both did a great job from start to finish. The attached images highlight the quality of their work. I would highly recommend Vinci and their team for future works.
Julian
May 22,2021Rarely am I compelled to write a review on anything these days but I felt I had to leave some comments here about our recent experience. We found this company via a google search, which is always a bit of a lottery, but we got lucky finding them. Following a few serious health issues with my mother recently we needed an emergency deep clean of her house whilst she was in hospital. The house was in a terrible state with all sorts of serious nastiness that needed to be removed and / or cleaned. It was a very stressful time but from the very first contact with Raj the process was professional, compassionate and discreet. They provided very a straight forward description of what they would do, how they would and how much it would cost. Then Shane and his team did a fantastic job, they don’t just dump a skip outside and fill it up for everyone to see, everything was bagged up and removed discreetly, anything of financial or sentimental value was sorted carefully ensuring nothing important was lost and the whole house was completed in 2 days whilst we were kept informed of the progress throughout. They had originally priced for 3 days so we even got a sizeable discount on the final bill !, how often does that happen these days ?. It was a far better service that I was expecting and I honestly cannot recommend them highly enough Julian K
Bobby
Apr 24,2021Arrived and completed works on time. The whole team were very dedicated, polite and hard working. They were very respectful of the property and adhered to Covid rules at all times. The finished job was done to a very high standard and a few extra little bits too. The kitchen looks and smells amazing. We will definitely use them again in the future and would recommend to anyone wanting a professional, expert high standard clean.
Georgie Takhar
Apr 23,2021Gavin Wanted to thank you for my rare amazing empathetic experience with you and your outstanding team. Did research the market as not handled mould on a mass scale before. The tenants had abused a modern apartment, covered with splashes of paint. Mould covered ceilings, walls skirtings even the metal bed base, deep into the double glazing. You were the only company to talk through the treatment, what it mean and staining afterwards. Your knowledge was in a different league to your competitors. Having you visit the premises and offer further insight at short notice was going that extra mile. The support team were excellent and did not disappoint on service or care. Wanted to thank you for offering me a peace of mind, and solving my issue restoring it with an extra clean at the end. Cannot recommend your services enough, big thank you, wishing you and the team success moving forward and upward where you deserve. Georgie Takhar
Amelia House, Crescent Road, BN11 1RL, Worthing, GB
http://vinciresponseservices.co.uk
James Gilbert
Dec 24,2021Having moved into our new home, we were quite worried after mould appeared shortly after moving in. We decided on Vinci response services after reading many reviews on various companies. From the first phone call with Raj to subsequent phone calls with Kristina in the office, we were dealt with in an incredibly polite and professional manner. Regarding Darren who surveyed our property to Craig who carried out the work, again we came across professional people who obviously knew what they were talking about, and also giving reassuring information without worrying the life out of us. From the first phone call to work being carried out on Christmas Eve was about 8 days, the speed of the service probably saving us from a far bigger problem a few weeks down the line. I cannot thank Raj and his team enough for great advice, and a fast response. I would not hesitate in recommending vinci to anyone. Great job, 10 out of 10.