WasteManaged
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Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management. We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.
Reviews 797
Mohammed Taimur
Nov 13,2024Best service. Especially Johnathan 👌
Helen D
Nov 13,2024Another woeful encounter with this woeful company. How they got my details in the first instance I don’t know, but they cold called (using a local number calling service) and promised the moon and stars with their service. The reality is that once you’re in, everything plummets rapidly downhill. Waiting days for replies to emails, no account manager, so whatever your issue, you’ll be lucky to speak to the same person twice. I should have known from the outset when our new bin at the start of the contract, wasn’t even delivered to our property but the next street across. The contract terms included amongst other things, a lockable bin (never provided) and collection of the bin using the two vehicular access points to our property. These access points were detailed on a Google map and form An integral part of the contract. Instead for the last two years the bin has been repeatedly squeezed through a pedestrian access, causing damage to the property and creating a dangerous hazard, as the bin is never returned to its proper position, the brakes not engaged, leaving the bin free to roll onto the pavement and into a very busy road. The following is the standard of communication:- “ The depot raised with us regarding this location that was provided upon set up of the contract they cannot service within this area, due to health adn safety and the bin placement could cause damaged to the wall and to the bin which I can see we have previously had a issue with damage to wall therefore the depot will not service the same area to prevent further risk of damage, The unit will need to be kept in an alternative place for services moving forward, Please confirm if there is any alternative location where the unit can be kept that is not within two tight spaces.” For over two years the company’s agent (BIFFA) has been collecting from a place that suited them, breaching the terms of the contract, but are now refusing to collect the bin at all, from this or its contracted location. The tail has most definitely wagged the dog in this relationship and we are now being held to ransom, with our bin not being emptied for two, approaching three weeks. We have never received any of the compensation that was offered (e-vouchers) so do check your facts and the contract before responding to this review, Waste Managed. This is the worst business decision I have ever made and we will NOT be renewing our contract with Waste Managed or using BIFFA for our commercial waste moving forward. If you have had similar bad experiences, you may also want to visit the Institute of Customer Service; complete their survey and have your say there too.
mehmet
Nov 13,2024Prices being increased each time.It was health and safety issueWe provided report from pest control company..The n said it was overweight.we had no excess fee charges to initial contract.It was increased to £438.00 and now £650.00 a month.Everything is the same from date one to now.Same weight ,same circumtances.You blackmailed us by not collecting our contaniers.We had accept evryhing you asked.A restaurant can not afford to leave their waste prodoced. It is cruel
Michael Carroll
Nov 12,2024The gentleman l spoke to was very polite..helpful & answered all my queries thoroughly....
Kema Selva
Nov 12,2024Scott Laws Was very helpful in dealing with my concern and resolving the issue. Thank you.
Ben Husdan
Nov 12,2024Great, efficient and polite advisor. Lynnie I think. Sorted my issues with ease.
Robert Dalewicz
Nov 12,2024Very helpful member of staff sorted out everything I wanted on the call, would have been 5 star if it wasn’t for a previous team member who didn’t do what the were meant to- good job
Andrew Moran
Nov 12,2024Efficient service. Tom and Neuron covered everything we needed and solved a potential problem with access to our premises further operative
Davod
Nov 12,2024Smooth and transparent
Nigel Bird
Nov 12,2024Friendly and professional service. Quickly organized and sorted
Daniel Wells
Nov 12,2024Helpful and knowledgable
Sharon
Nov 12,2024Called to try and get assistance with a new bin after ours was stolen, I was on hold whilst someone was reading up on what happened, and I was cut off whilst on hold and nobody has called back.
Davide Premi
Nov 12,2024I’d like to thank Ian for solving my issue after such a long time and many phone calls
Jayendra
Nov 12,2024Excellent service each time I call for advice/assistance
david bleach
Nov 12,2024Dave was very help like all the team are There very professional people I just love chatting to them they sort it out instantly no problem I have them for both of my shops
roger nichols
Nov 12,2024Received a cold call, which 99.9% of the time I don’t give the time of day, ESPECIALLY when they are a third party comparison company, which is all this lot are, can’t call them an organisation because they’re not organised. Anyway, I had time on my hands and gave the caller a chance for a callback after falling for his promise's; price efficiency ext. Should have been straight forward but has been the absolute opposite. I have really wasted enough time with this company and frankly don’t even want to waste more time leaving a negative review. Just avoid them like the plague. As the saying goes; a promises is a comfort to a fool. Don’t answer cold calls, do the legwork yourself, easier to look around a few websites and find your provider. Best bit was when I asked for a refund for my signup fee, I was told they would see if they could do that instead of telling me when my refund was going to be processed. Sounds like a good business in itself.
James
Nov 12,2024Andrew was very helpful and informative
Diane Ezady
Nov 12,2024very pleasant and efficiant service, would have liked more notice of the delivery of the bins, but the lady who called me today was great. thanks
Joginder Rana
Nov 12,2024We registered with you- unfortunately bin didn't collect
Aiden
Nov 13,2024Nice good stuff